{"product_id":"help-desk-chatbot-prompt","title":"IT Help Desk Chatbot Prompt","description":"\u003cp\u003eMost first line IT tickets arrive as three useless words and cost an engineer twenty minutes of questions. This is a ready made system prompt that turns a language model into your first line help desk agent, and it is a prompt, not a program. It triages by impact, collects the facts a ticket actually needs, runs the safe standard first steps, and escalates instead of guessing.\u003c\/p\u003e\u003cp\u003eInside the file you get a 16 point questionnaire for your systems, hours and escalation routes, the full system prompt with priority rules, a ticket intake list (device, operating system, exact error text, when it started, what changed), standard first steps for passwords, VPN, printers, email, drive access and slow laptops, hard security rules that stop the bot from ever asking for a password or a two factor code, instructions for pasting it into Claude, ChatGPT, Gemini or an automation in n8n, Make or Zapier, five test messages and five sample conversations.\u003c\/p\u003e\u003cp\u003eOne purchase, yours to use forever. No subscription, no account, no software to install. It works in any tool that accepts a system prompt, including your service desk platform if it has its own assistant field.\u003c\/p\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58617735151880,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/help-desk-chatbot-prompt-book.jpg?v=1788645460","url":"https:\/\/kissmyskills.com\/es\/products\/help-desk-chatbot-prompt","provider":"KissMySkills","version":"1.0","type":"link"}