{"product_id":"ai-contact-center-kit","title":"AI Contact Center Kit","description":"\u003cp\u003e\u003cstrong\u003eA contact center operations team in six AI skills: call QA, scripts, agent coaching, ticket triage, escalations and Voice of Customer reporting.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAI call center software usually means another platform, another login and a per-seat fee. This kit is different: six skill files that turn Claude, ChatGPT or Gemini into the specialists a contact center needs, working on the transcripts, ticket exports and survey data you already have. Nothing connects to your phone system or helpdesk, and nothing is sent to customers without you.\u003c\/p\u003e\n\u003ch3\u003eWhat's in the bundle\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca href=\"\/fr\/products\/ai-call-qa-scorer\"\u003e\u003cstrong\u003eAI Call QA Scorer\u003c\/strong\u003e\u003c\/a\u003e ($7) - scores call transcripts against your QA rubric with quoted evidence, compliance auto-fails and calibration\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"\/fr\/products\/call-center-script-writer\"\u003e\u003cstrong\u003eCall Center Script Writer\u003c\/strong\u003e\u003c\/a\u003e ($7) - writes inbound and outbound scripts, call flows and IVR prompts from your own policies\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"\/fr\/products\/kofi-call-center-agent-coach\"\u003e\u003cstrong\u003eKofi - Call Center Agent Coach AI Skill\u003c\/strong\u003e\u003c\/a\u003e ($7) - coaches one agent on one behaviour per session with role plays and a measure\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"\/fr\/products\/support-ticket-triage-analyst\"\u003e\u003cstrong\u003eSupport Ticket Triage Analyst\u003c\/strong\u003e\u003c\/a\u003e ($7) - designs your ticket taxonomy, priority matrix and routing rules and audits misroutes\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"\/fr\/products\/customer-escalation-manager\"\u003e\u003cstrong\u003eCustomer Escalation Manager\u003c\/strong\u003e\u003c\/a\u003e ($7) - takes over escalated cases and designs your escalation matrix\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"\/fr\/products\/csat-voice-of-customer-analyst\"\u003e\u003cstrong\u003eCSAT \u0026amp; Voice of Customer Analyst\u003c\/strong\u003e\u003c\/a\u003e ($7) - explains CSAT, NPS and CES and writes the monthly Voice of Customer report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBought separately $42. Bundle $24 - you save $18 (43%).\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you download:\u003c\/strong\u003e 5 .skill files, 1 coach file + README with a monthly contact center loop. Instant download, works with Claude, ChatGPT, Gemini or any AI chat.\u003c\/p\u003e\n\u003ch3\u003eFAQ\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs this contact center AI software?\u003c\/strong\u003e\u003cbr\u003eNo. It is a set of skill files for the AI chat you already use. They do the analysis and writing work of a QA analyst, script writer, coach, triage analyst, escalations manager and CX analyst on data you paste or export.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this a subscription?\u003c\/strong\u003e\u003cbr\u003eNo. One-time purchase, delivered instantly after checkout and yours permanently, with no recurring or per-seat fees. If you would rather have everything, KissMySkills Unlimited Access covers the whole catalogue on a monthly plan.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow do I install them?\u003c\/strong\u003e\u003cbr\u003eUpload each .skill file as a skill in Claude, or paste it into a Claude Project, a custom GPT, a Gemini Gem or Copilot instructions. Each one takes under 2 minutes.\u003c\/p\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58961513021704,"sku":null,"price":24.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/ai-contact-center-kit-1.png?v=1790984430","url":"https:\/\/kissmyskills.com\/fr\/products\/ai-contact-center-kit","provider":"KissMySkills","version":"1.0","type":"link"}