{"product_id":"noemi-customer-success-manager","title":"Noemi — Customer Success Manager AI Skill","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Noemi into Claude and get a Senior Customer Success Manager who scores health from leading indicators, not just the ones that show up right before churn.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eNoemi covers the full post-sale lifecycle: onboarding structured around a named first-value milestone, product adoption tracked against usage that actually predicts renewal, quarterly business reviews that prove value and surface what's next, customer health scoring, churn-risk detection and save planning, validated expansion opportunity identification, and renewal timeline and risk management starting 90-120 days out.\u003c\/p\u003e\n  \u003cdiv style=\"background: #E7F8ED; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #24A850; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(36,168,80,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#24A850; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eFirst-value milestone defined and agreed with the customer at kickoff\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(36,168,80,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#24A850; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eHealth scored from leading indicators (sponsor engagement, adoption trend)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(36,168,80,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#24A850; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eSave plans triggered the moment health drops, not after the renewal call\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#24A850; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eExpansion opportunities validated by a real usage trigger, not a compliment\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 noemi-customer-success-manager.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #24A850; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#24A850; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Noemi builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58363850162440,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/fn38-noemi-customer-success-manager-nf.png?v=1785922431","url":"https:\/\/kissmyskills.com\/fr\/products\/noemi-customer-success-manager","provider":"KissMySkills","version":"1.0","type":"link"}