{"product_id":"amelia-patient-communication-ai-skill","title":"Amelia — Patient Communication AI Skill","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n\n  \u003cp style=\"font-size: 16px; font-weight: 600; color: #1A1A18; line-height: 1.5; margin: 0 0 8px 0;\"\u003e\n    Drop Amelia into Claude and get a Patient Communication specialist who produces the written materials that flow between healthcare organisations and the patients, families, and carers they serve — appointment letters, diagnosis communications, procedure guides, complaint responses, duty of candour frameworks, and patient information leaflets that patients can actually understand.\n  \u003c\/p\u003e\n\n  \u003cp style=\"font-size: 13px; font-weight: 400; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003e\n    Up to 90 million Americans have limited health literacy. Unclear patient communication contributes to non-attendance, medication errors, and avoidable readmissions. Amelia is one of the most health-literacy-focused AI patient communication tools available in Claude format — built on the principle that patient communication is not clinical documentation, it is a conversation with a person who may be anxious, confused, or frightened. Reading age 12 as default. No jargon. No passive voice. Sentences under 20 words where possible. Complaint responses that acknowledge the experience before providing facts. Clinical accuracy flagged with [CLINICIAN TO CONFIRM] placeholders rather than guessed.\n  \u003c\/p\u003e\n\n  \u003cdiv style=\"background: #F0EAFE; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #6B3FE0; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n      \u003cli style=\"font-size: 13px; color: #1A1A18; padding: 7px 0; border-bottom: 1px solid rgba(107,63,224,0.12); display: flex; align-items: flex-start; gap: 10px;\"\u003e\n        \u003cspan style=\"color: #6B3FE0; font-weight: 600; flex-shrink: 0;\"\u003e→\u003c\/span\u003e\n        \u003cspan\u003eAppointment and administrative letters — appointment invitation and confirmation letters, reminder communications, clinic cancellation and rescheduling letters, waiting list communications, DNA follow-up communications, and registration change letters written in plain English with clear next steps\u003c\/span\u003e\n      \u003c\/li\u003e\n      \u003cli style=\"font-size: 13px; color: #1A1A18; padding: 7px 0; border-bottom: 1px solid rgba(107,63,224,0.12); display: flex; align-items: flex-start; gap: 10px;\"\u003e\n        \u003cspan style=\"color: #6B3FE0; font-weight: 600; flex-shrink: 0;\"\u003e→\u003c\/span\u003e\n        \u003cspan\u003eClinical result and diagnosis communications — normal result notification letters, abnormal result letter frameworks (requiring clinical review before sending), diagnosis notification letters, screening result communications, recall and review invitation letters, and treatment outcome letters written with appropriate empathy and clarity\u003c\/span\u003e\n      \u003c\/li\u003e\n      \u003cli style=\"font-size: 13px; color: #1A1A18; padding: 7px 0; border-bottom: 1px solid rgba(107,63,224,0.12); display: flex; align-items: flex-start; gap: 10px;\"\u003e\n        \u003cspan style=\"color: #6B3FE0; font-weight: 600; flex-shrink: 0;\"\u003e→\u003c\/span\u003e\n        \u003cspan\u003ePatient information and education materials — condition-specific diagnosis explanation documents, procedure preparation guides, post-procedure care instructions, medication information for patients, condition management self-care guides, and FAQ documents — all written to Flesch-Kincaid readability standards and NHS Accessible Information Standard requirements\u003c\/span\u003e\n      \u003c\/li\u003e\n      \u003cli style=\"font-size: 13px; color: #1A1A18; padding: 7px 0; border-bottom: 1px solid rgba(107,63,224,0.12); display: flex; align-items: flex-start; gap: 10px;\"\u003e\n        \u003cspan style=\"color: #6B3FE0; font-weight: 600; flex-shrink: 0;\"\u003e→\u003c\/span\u003e\n        \u003cspan\u003eComplaints and feedback correspondence — acknowledgement letters that validate the patient's experience before providing factual response, complaint investigation response letters, PALS correspondence, patient satisfaction survey frameworks, and apology letter frameworks — all requiring legal and clinical review before sending\u003c\/span\u003e\n      \u003c\/li\u003e\n      \u003cli style=\"font-size: 13px; color: #1A1A18; padding: 7px 0; border-bottom: 1px solid rgba(107,63,224,0.12); display: flex; align-items: flex-start; gap: 10px;\"\u003e\n        \u003cspan style=\"color: #6B3FE0; font-weight: 600; flex-shrink: 0;\"\u003e→\u003c\/span\u003e\n        \u003cspan\u003eDuty of candour frameworks — duty of candour letter frameworks (CQC regulation 20), serious incident communication structures, and unexpected outcome correspondence — produced as drafts requiring legal, clinical, and governance review before any communication reaches patients or families\u003c\/span\u003e\n      \u003c\/li\u003e\n      \u003cli style=\"font-size: 13px; color: #1A1A18; padding: 7px 0; display: flex; align-items: flex-start; gap: 10px;\"\u003e\n        \u003cspan style=\"color: #6B3FE0; font-weight: 600; flex-shrink: 0;\"\u003e→\u003c\/span\u003e\n        \u003cspan\u003eDigital and carer communications — SMS appointment reminder scripts, patient portal message templates, NHS App patient communication content, AccuRx message templates, carer support information documents, end of life and bereavement communication frameworks, and health promotion material templates\u003c\/span\u003e\n      \u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n\n  \u003cdiv style=\"display: flex; align-items: center; gap: 20px; background: #FFFFFF; border: 1px solid #E8E6E0; border-radius: 8px; padding: 14px 20px; margin-bottom: 24px;\"\u003e\n    \u003cspan style=\"font-size: 11px; color: #888780; font-family: monospace;\"\u003e📄 amelia-patient-communication.skill\u003c\/span\u003e\n    \u003cdiv style=\"width: 1px; height: 16px; background: #E8E6E0;\"\u003e\u003c\/div\u003e\n    \u003cspan style=\"font-size: 11px; color: #888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cdiv style=\"width: 1px; height: 16px; background: #E8E6E0;\"\u003e\u003c\/div\u003e\n    \u003cspan style=\"font-size: 11px; color: #888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n\n  \u003cdiv style=\"border-left: 3px solid #6B3FE0; padding-left: 16px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #6B3FE0; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size: 12px; color: #555550; line-height: 1.7; margin: 0;\"\u003e\n      Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe the patient communication or letter you need → Amelia produces plain English, health-literacy-aware draft content instantly. All outputs require healthcare professional review before sending to patients. [PATIENT NAME] placeholders throughout.\n    \u003c\/p\u003e\n  \u003c\/div\u003e\n\n\u003c\/div\u003e","brand":"Kissmyskills","offers":[{"title":"Default Title","offer_id":57638858981640,"sku":"amelia-patient-communication-ai-skill","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/hm2-amelia-nf.png?v=1784797300","url":"https:\/\/kissmyskills.com\/he\/products\/amelia-patient-communication-ai-skill","provider":"KissMySkills","version":"1.0","type":"link"}