{"title":"Skills de Hospitalidade e Gestão Hoteleira","description":null,"products":[{"product_id":"perpetua-front-desk-guest-services-manager-claude-skill","title":"Perpetua - Skill de AI para Gerente de Recepção e Serviços aos Hóspedes","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eColoque a Perpetua no Claude e obtenha uma Gerente de Recepção e Serviços aos Hóspedes que transforma noites com overbooking e escaladas de VIP em uma recuperação tranquila e roteirizada, em vez de uma correria.\u003c\/p\u003e\n \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eA Perpetua assume o controle da recepção no momento em que isso mais importa: decisões de overbooking e encaminhamento de hóspedes, gestos de recuperação para VIPs, trocas de turno e o ajuste de SOP ou de equipe por trás de uma falha recorrente. Ela é deliberadamente distinta de Ottavia, que cuida do lado da governança relacionado à prontidão dos quartos, e de Alaric, que é responsável pelo mandato que abrange toda a propriedade acima dela. Seu valor está na compostura sob pressão: ela entende o que realmente aconteceu, dimensiona a recuperação de acordo com o impacto real sobre o hóspede e deixa um registro organizado para o próximo turno, em vez de um pedido de desculpas improvisado que custa mais do que deveria.\u003c\/p\u003e\n \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eO que você recebe\u003c\/p\u003e\n \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eResolução de overbooking e encaminhamento de hóspedes com um roteiro justo e seguro para a marca\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eGestos de recuperação para VIPs e reclamações dimensionados de acordo com a perda real\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eNotas de troca de turno que identificam problemas antes que eles se agravem\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eSOPs da recepção e ajustes de equipe que interrompem falhas recorrentes\u003c\/span\u003e\n\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 perpetua-front-desk-guest-services-manager.skill\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eInstalação em menos de 2 min\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eFunciona com Claude, ChatGPT e qualquer chat de AI\u003c\/span\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eComo instalar\u003c\/p\u003e\n \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eBaixe o pacote .skill, abra o Claude, cole SKILL.md nas Instruções do projeto ou no prompt do sistema, descreva sua necessidade, e a Perpetua cria a resposta. Inclui um exemplo completo e detalhado para você ver exatamente o que vai receber.\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574100300040,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/perpetua-front-desk-guest-services-manager-claude-skill-book.jpg?v=1788700381"},{"product_id":"thaddeus-revenue-management-analyst-claude-skill","title":"Skill AI de Gerente de Receitas Hoteleiras da Teodoro","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eAdicione Thaddeus ao Claude e obtenha um Analista de Gestão de Receita que transforma um relatório de ritmo fraco em uma estratégia de tarifas com preços e canais específicos, em vez de um palpite na reunião de terça-feira.\u003c\/p\u003e\n \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eThaddeus cuida da estratégia de preços e canais: decisões de tarifa por segmento, leituras do conjunto competitivo, análise de deslocamento para demanda de grupos versus transitória e regras de paridade que protegem as reservas diretas. Ele é deliberadamente distinto de Dashiell, que cuida do mix de marketing e distribuição que abastece os canais precificados por Thaddeus, e de Alaric, que cuida da diretriz geral da propriedade acima dele. O valor dele está na disciplina: separa a demanda realmente fraca da demanda que apenas reserva mais tarde, define preços por segmento em vez de aplicar descontos generalizados e estabelece um gatilho de revisão para que uma decisão ruim seja identificada rapidamente.\u003c\/p\u003e\n \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eO que você recebe\u003c\/p\u003e\n \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eEstratégia de tarifas por segmento, canal e janela de duração da estadia\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eAnálise de deslocamento para bloqueios de grupos versus demanda transitória\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eLeituras do conjunto competitivo e dos sinais de demanda que identificam cedo uma semana fraca\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eRegras de paridade com OTAs e piso de tarifa que protegem as reservas diretas\u003c\/span\u003e\n\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 thaddeus-revenue-management-analyst.skill\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eInstalação em menos de 2 min\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eFunciona com Claude, ChatGPT e qualquer chat de AI\u003c\/span\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eComo instalar\u003c\/p\u003e\n \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eBaixe o pacote .skill, abra o Claude, cole o SKILL.md nas Instruções do projeto ou no prompt do sistema, descreva sua necessidade, e Thaddeus criará a resposta. Inclui um exemplo completo para você ver exatamente o que receberá.\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574100726024,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/thaddeus-revenue-management-analyst-claude-skill-book.jpg?v=1788700381"},{"product_id":"ottavia-housekeeping-operations-manager-claude-skill","title":"Skill AI de Gerente de Operações de Governança da Ottavia","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eColoque Ottavia no Claude e tenha uma Gerente de Operações de Governança que transforma um dia de arrumação com equipe reduzida em uma sequência de prioridades dos quartos, em vez de uma correria que faz uma chegada VIP passar despercebida.\u003c\/p\u003e\n \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eOttavia cuida da prontidão dos quartos: sequência de arrumação, cronogramas de limpeza profunda e inspeção, rastreamento de roupas de cama e níveis mínimos, além da correção de equipe por trás de um dia curto recorrente. Ela é deliberadamente distinta de Perpetua, que cuida da recepção voltada aos hóspedes acima dela, e de Barnaby, que cuida dos sistemas mecânicos do edifício. Seu valor está em definir a sequência sob restrições: ela prioriza pelo horário de chegada e pelo impacto no hóspede, redistribui a cobertura sem sobrecarregar uma única camareira e estabelece pontos de verificação da inspeção antes que uma limpeza apressada se transforme em uma reclamação do hóspede.\u003c\/p\u003e\n \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eO que você recebe\u003c\/p\u003e\n \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003ePriorização da sequência dos quartos quando a equipe fica reduzida\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eCronogramas de limpeza profunda e inspeção que não saem do prazo\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eRastreamento de roupas de cama, suprimentos e níveis mínimos que evita idas ao estoque no meio do turno\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eSoluções de equipe e produtividade que corrigem a lacuna recorrente\u003c\/span\u003e\n\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 ottavia-housekeeping-operations-manager.skill\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eInstalação em menos de 2 min\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eFunciona com Claude, ChatGPT e qualquer chat de AI\u003c\/span\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eComo instalar\u003c\/p\u003e\n \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eBaixe o pacote .skill, abra o Claude, cole o SKILL.md nas Instruções do projeto ou no prompt do sistema, descreva sua necessidade, e Ottavia cria a resposta. Inclui um exemplo completo e detalhado para você ver exatamente o que recebe.\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574101315848,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/ottavia-housekeeping-operations-manager-claude-skill-book.jpg?v=1788700381"},{"product_id":"fenwick-food-beverage-director-claude-skill","title":"Fenwick - Skill de AI para Diretor de Alimentos e Bebidas","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eInsira Fenwick no Claude e obtenha um Diretor de Alimentos e Bebidas que transforma um P\u0026L enxuto do outlet em um ajuste de cardápio e de equipe, em vez de um corte geral de custos que os hóspedes conseguem perceber.\u003c\/p\u003e\n \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eFenwick é responsável pelos outlets de F\u0026B: engenharia de cardápio, modelos de dimensionamento de equipe por período do dia, controle do custo de bebidas e a análise do P\u0026L do outlet que identifica um vazamento antes do fim do trimestre. Ele é deliberadamente distinto de Cressida, responsável pelo F\u0026B de banquetes e eventos, e de Alaric, responsável pela diretriz que abrange toda a propriedade e está acima dele. Seu valor está na precisão: ele separa os pratos que precisam de um ajuste de custo daqueles que estão adequados, protege o prato que o hóspede realmente veio buscar e valida cada mudança com base nas vendas reais, em vez de uma suposição de planilha.\u003c\/p\u003e\n \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eO que você recebe\u003c\/p\u003e\n \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eEngenharia de cardápio que aumenta a margem sem comprometer a experiência do hóspede\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eModelos de dimensionamento de equipe por período do dia, com base na mão de obra e no número de clientes atendidos por hora\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eControle do custo de bebidas e do custo de dose que resiste a um serviço movimentado\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eAnálises do P\u0026L do outlet que identificam o vazamento antes do fim do trimestre\u003c\/span\u003e\n\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 fenwick-food-beverage-director.skill\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eInstalação em menos de 2 min\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eFunciona com Claude, ChatGPT e qualquer chat de AI\u003c\/span\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eComo instalar\u003c\/p\u003e\n \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eBaixe o pacote .skill, abra o Claude, cole o SKILL.md nas Instruções do projeto ou no prompt do sistema, descreva sua necessidade, e Fenwick cria a resposta. Inclui um exemplo completo e detalhado para você ver exatamente o que recebe.\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574102429960,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/fenwick-food-beverage-director-claude-skill-book.jpg?v=1788700381"},{"product_id":"cressida-event-banquet-sales-manager-claude-skill","title":"Cressida - Skill de AI Gerente de Vendas de Eventos e Banquetes","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Cressida into Claude and get an Event \u0026amp; Banquet Sales Manager who turns a vague inquiry into a priced, signed, profitable booking instead of an open-ended hold that quietly costs the hotel better business.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eCressida owns event and banquet sales: proposal pricing, space-hold discipline, contract terms, and the banquet order (BEO) that gets an event into production. She is deliberately distinct from Wilhelmina, who owns group room-block sales, and from Fenwick, who executes the F\u0026amp;B behind her events. Her value is protecting the calendar: she prices space against real F\u0026amp;B minimums, sets holds with a real release date, and drafts contract terms that hold up instead of ones that sound generous until attrition hits.\u003c\/p\u003e\n  \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eEvent proposals with room setup, AV and F\u0026amp;B minimums priced correctly\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eSpace-hold and definite-booking tradeoffs that protect peak dates\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eContract terms — attrition, cancellation, deposit — that hold up\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eDay-of banquet order (BEO) sequencing that survives last-minute changes\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 cressida-event-banquet-sales-manager.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Cressida builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574103249160,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/cressida-event-banquet-sales-manager-claude-skill-book.jpg?v=1788700382"},{"product_id":"dashiell-hotel-marketing-ota-distribution-specialist-claude-skill","title":"Dorian - Skill de AI Especialista em Marketing Hoteleiro e Distribuição em OTAs","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Dashiell into Claude and get a Hotel Marketing \u0026amp; OTA Distribution Specialist who turns a commission-heavy channel mix into a direct-booking strategy instead of an endless rate war with the OTAs.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eDashiell owns marketing and distribution: channel cost analysis, OTA content and ranking, direct-booking campaigns, and the parity rules that keep channels from undercutting each other. He is deliberately distinct from Thaddeus, who owns the pricing decisions Dashiell's channels execute, and from Alaric, who owns the property-wide mandate above him. His value is real math: he calculates true cost per booking by channel, separates loyal guests from price-driven ones, and sequences the shift to direct so total demand doesn't crater while it ramps.\u003c\/p\u003e\n  \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eChannel mix analysis that shows real cost per booking by source\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eOTA content and ranking fixes that lift conversion without a rate cut\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eDirect-booking campaigns and website conversion fixes\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eRate parity and channel-conflict rules that protect margin\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 dashiell-hotel-marketing-ota-distribution-specialist.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Dashiell builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574103838984,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/dashiell-hotel-marketing-ota-distribution-specialist-claude-skill-book.jpg?v=1788700398"},{"product_id":"isolde-concierge-guest-experience-specialist-claude-skill","title":"Isolde - Skill de AI de Especialista em Concierge e Experiência dos Hóspedes","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Isolde into Claude and get a Concierge \u0026amp; Guest Experience Specialist who turns 'something special' into a specific, bookable, memorable answer instead of a generic list of restaurants.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eIsolde owns the guest-facing curated experience: recommendations matched to the actual guest, reservation and access logistics, recovery for a disappointing outside experience, and preference tracking that makes the next stay feel anticipated. She is deliberately distinct from Perpetua, who owns front-desk operational recovery, and from Marguerite, who owns the loyalty program behind repeat stays. Her value is speed with judgment: she asks only the questions that change the recommendation, then handles the logistics end to end.\u003c\/p\u003e\n  \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eCurated local recommendations matched to the actual guest, not a generic list\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eReservation and access logistics handled before the guest has to ask twice\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eRecovery gestures for a disappointing outside experience the hotel didn't control\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eGuest preference tracking that makes the next stay feel anticipated\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 isolde-concierge-guest-experience-specialist.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Isolde builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574104428808,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/isolde-concierge-guest-experience-specialist-claude-skill-book.jpg?v=1788700399"},{"product_id":"piero-boutique-independent-hotel-consultant-claude-skill","title":"Piero - Skill de AI para Consultoria em Hotéis Boutique","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eInsira Piero no Claude e obtenha um Consultor de Hotéis Boutique\/Independentes que transforma operações dispersas de uma propriedade pequena em uma lista de correções priorizadas que uma equipe enxuta consegue realmente executar, sem depender de um manual de marca.\u003c\/p\u003e\n \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003ePiero cuida da estratégia para hotéis independentes e boutique: triagem de P\u0026L, seleção de sistemas enxutos, posicionamento sem gastos de marketing em escala de marca e uma sequência que respeita a capacidade real de uma equipe pequena. Ele é deliberadamente diferente de Alaric, que administra uma propriedade de marca com equipe completa, e de Dashiell, que executa a distribuição em uma escala que a maioria dos independentes não consegue igualar. Seu valor está na adequação: pensamento em nível empresarial, dimensionado com honestidade para o que uma equipe de 15 a 40 quartos consegue realmente fazer neste trimestre.\u003c\/p\u003e\n \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eO que você recebe\u003c\/p\u003e\n \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003ePosicionamento e estratégia de tarifas sem o mecanismo de geração de demanda integrado de uma marca\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eSistemas enxutos e seleção de fornecedores para PMS, distribuição e pagamentos\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eTriagem de P\u0026L para proprietários-operadores, priorizada pelo impacto real no caixa\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eEstratégia de OTA e canais diretos independente de marca, adequada para uma propriedade pequena\u003c\/span\u003e\n\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 piero-boutique-independent-hotel-consultant.skill\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eInstalação em menos de 2 min\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eFunciona com Claude, ChatGPT e qualquer chat de AI\u003c\/span\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eComo instalar\u003c\/p\u003e\n \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eBaixe o pacote .skill, abra o Claude, cole SKILL.md nas instruções do seu projeto ou no prompt do sistema, descreva sua necessidade, e Piero cria a resposta. Inclui um exemplo completo e detalhado para você ver exatamente o que recebe.\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574113538312,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/piero-boutique-independent-hotel-consultant-claude-skill-book.jpg?v=1788700399"},{"product_id":"wilhelmina-group-sales-meetings-coordinator-claude-skill","title":"Skill de AI de Wilhelmina - Coordenadora de Vendas para Grupos e Reuniões","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eAdicione Wilhelmina ao Claude e tenha uma Coordenadora de Vendas para Grupos e Reuniões que transforma uma RFP em uma reserva competitiva, lucrativa e assinada, em vez de uma tarifa cada vez menor para conquistar o bloqueio de quartos.\u003c\/p\u003e\n \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eWilhelmina cuida das vendas para grupos: classificação de RFPs, termos de bloqueio de quartos e attrition, precificação de espaços para reuniões e acompanhamento das reservas até a data-limite. Ela é deliberadamente distinta de Cressida, que cuida das vendas de eventos sociais e de banquetes, e de Thaddeus, que cuida da precificação de diárias avulsas com a qual as tarifas de grupo são comparadas. Seu valor está na seletividade: ela avalia quais RFPs valem a pena conquistar, define preços para proteger a margem em vez de simplesmente preencher o bloqueio e identifica uma baixa ocupação antes que a data-limite a transforme em prejuízo.\u003c\/p\u003e\n \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eO que você recebe\u003c\/p\u003e\n \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eClassificação de respostas a RFPs que sinaliza quais grupos valem a pena conquistar\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eTermos de bloqueio de quartos e attrition que protegem contra uma baixa ocupação\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eEspaço para reuniões e pacotes de AV precificados com base nos sinais reais do orçamento do grupo\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eAcompanhamento de reservas de grupos que identifica um ritmo lento antes da data-limite\u003c\/span\u003e\n\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 wilhelmina-group-sales-meetings-coordinator.skill\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eInstalação em menos de 2 min\u003c\/span\u003e\n \u003cspan style=\"font-size:11px; color:#888780;\"\u003eFunciona com Claude, ChatGPT e qualquer chat de AI\u003c\/span\u003e\n \u003c\/div\u003e\n \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eComo instalar\u003c\/p\u003e\n \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eBaixe o pacote .skill, abra o Claude, cole o SKILL.md nas Instruções do projeto ou no prompt do sistema, descreva sua necessidade, e Wilhelmina criará a resposta. Inclui um exemplo completo e detalhado para você ver exatamente o que receberá.\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574116225288,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/wilhelmina-group-sales-meetings-coordinator-claude-skill-book.jpg?v=1788700399"},{"product_id":"alaric-hotel-general-manager-claude-skill","title":"Skill de AI de Alaric - Gerente-Geral de Hotel","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Alaric into Claude and get a Hotel General Manager who takes a property-wide mandate apart and hands each piece to the department head who actually owns it.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eAlaric owns the property: he doesn't run the desk, the kitchen or the revenue calendar himself, but he decides which department owns each part of a cross-functional mandate and routes it by name — front office to Perpetua, revenue to Thaddeus, F\u0026amp;B to Fenwick, housekeeping to Ottavia, facilities to Barnaby, distribution to Dashiell, sales to Cressida and Wilhelmina, loyalty to Marguerite, guest experience to Isolde. His value is triage at the top: he decomposes a mandate into owned workstreams, sequences by dependency, and states plainly what's being deferred and what that costs. He does not do the department-level work himself.\u003c\/p\u003e\n  \u003cdiv style=\"background: #FBF3E3; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #8A6D3B; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eDecomposition of a property-wide mandate into owned department workstreams\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eRouting by name across the full hotel operations bench — front office to F\u0026amp;B to revenue\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(138,109,59,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eOwnership and brand-standard reporting that survives real scrutiny\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#8A6D3B; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eRealistic sequencing with an explicit deferred list and its risk\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 alaric-hotel-general-manager.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #8A6D3B; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#8A6D3B; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Alaric builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58574119174408,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/alaric-hotel-general-manager-claude-skill-book.jpg?v=1788700399"},{"product_id":"jiwon-receptionist","title":"Jiwon - Skill de AI para Recepcionista","description":"\u003cp\u003eO telefone toca enquanto uma visitante está no balcão, um entregador quer uma assinatura e o horário das dez e meia está quinze minutos atrasado, com outra pessoa esperando. Uma IA de recepção que apenas escreve uma saudação simpática não ajuda nesse momento. Esta fornece os roteiros, as regras de agendamento e a ordem de trabalho para quando três pessoas precisam de você ao mesmo tempo.\u003c\/p\u003e\u003cp\u003eEla pergunta se você administra um escritório ou o balcão de uma clínica, quantas chegadas há por dia, o que seu sistema de agendamento exige e para quem você pode transferir chamadas. Em seguida, escreve as partes práticas: reconhecer a pessoa que está esperando em até três segundos, mesmo durante uma ligação; atender em até três toques; oferecer a opção de colocar em espera, em vez de fazê-lo sem avisar, e nunca deixá-la esperando por mais de trinta segundos; e anotar uma mensagem, repetindo o número para confirmá-lo. As regras de agendamento abrangem o período de tolerância, o prazo para cancelamento, o intervalo entre atendimentos e a lista de espera. No balcão de uma clínica, ela agenda, faz o check-in e confirma a identidade, nada além disso: sintomas, resultados e dúvidas clínicas são encaminhados a um profissional de saúde.\u003c\/p\u003e\u003cp\u003eO arquivo funciona da mesma forma no Claude, no ChatGPT e no Gemini. Compre uma vez, sem assinatura, pronto antes da próxima chegada.\u003c\/p\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58636763529480,"sku":null,"price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/jiwon-receptionist-1.png?v=1789392052"}],"url":"https:\/\/kissmyskills.com\/pt\/collections\/hospitality-hotel-management-skills.oembed","provider":"KissMySkills","version":"1.0","type":"link"}