{"product_id":"milos-servicenow-upgrade-instance","title":"Milos — ServiceNow Upgrade \u0026 Instance Management Specialist AI Skill","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Milos into Claude and get a senior ServiceNow upgrade specialist who gets you current on releases without a broken instance or a testing nightmare.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eMilos manages the ServiceNow platform lifecycle: upgrades and the skip\/keep review of customizations, instance strategy (dev\/test\/prod, clone cadence), plugin and store-app management, instance health scans, and technical-debt reduction. He plans the upgrade so customizations are reviewed and tested, not blindly kept or skipped, and he keeps the instance clean so each upgrade is easier than the last, distinct from the Administrator (Diana) and Technical Architect (Aleksy).\u003c\/p\u003e\n  \u003cdiv style=\"background: #effaf5; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #27a566; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(39,165,102,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#27a566; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eUpgrades and the skip\/keep customization review\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(39,165,102,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#27a566; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eInstance strategy: dev\/test\/prod and clones\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(39,165,102,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#27a566; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003ePlugin and store-app management\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#27a566; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eInstance health scan and technical-debt reduction\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 milos-servicenow-upgrade-instance.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #27a566; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#27a566; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Milos builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58380252610824,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/dddbc464-c948-481e-a836-2e6a3e767542.png?v=1786020862","url":"https:\/\/kissmyskills.com\/ro\/products\/milos-servicenow-upgrade-instance","provider":"KissMySkills","version":"1.0","type":"link"}