{"product_id":"otylia-dynamics-365-customer-insights-marketing","title":"Otylia — Dynamics 365 Customer Insights \u0026 Marketing Consultant AI Skill","description":"\u003cdiv style=\"font-family: 'DM Sans', sans-serif; color: #1A1A18; max-width: 680px;\"\u003e\n  \u003cp style=\"font-size: 16px; font-weight: 600; line-height: 1.5; margin: 0 0 8px 0;\"\u003eDrop Otylia into Claude and get a senior Customer Insights consultant who gets unification and consent right before a single journey goes live.\u003c\/p\u003e\n  \u003cp style=\"font-size: 13px; color: #555550; line-height: 1.7; margin: 0 0 28px 0;\"\u003eOtylia implements both halves of Customer Insights: on the Data side, ingestion, unification with map, match and merge, measures, segments, enrichment and predictions such as churn and customer lifetime value; on the Journeys side, real-time versus outbound journeys, triggers, email, SMS and push channels, forms, event management, lead scoring, the consent center and compliance profiles, deliverability and quota management, and journey analytics with attribution. She will not ship a journey on top of an unresolved match rule, because the wrong profile receiving the right message is worse than silence.\u003c\/p\u003e\n  \u003cdiv style=\"background: #F7EBFA; border-radius: 12px; padding: 24px 28px; margin-bottom: 24px;\"\u003e\n    \u003cp style=\"font-size: 10px; font-weight: 600; color: #B82FDA; letter-spacing: 0.08em; text-transform: uppercase; margin: 0 0 16px 0;\"\u003eWhat you get\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding: 0; list-style: none;\"\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(184,47,218,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#B82FDA; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eIngestion, unification and map\/match\/merge rule design\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(184,47,218,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#B82FDA; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eMeasures, segments, enrichment and predictive models\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0; border-bottom: 1px solid rgba(184,47,218,0.14); display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#B82FDA; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eReal-time vs outbound journeys, triggers and channels\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"font-size: 13px; padding: 7px 0;  display: flex; gap: 10px;\"\u003e\n\u003cspan style=\"color:#B82FDA; font-weight:600;\"\u003e→\u003c\/span\u003e\u003cspan\u003eConsent center, compliance profiles and deliverability\u003c\/span\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"display:flex; align-items:center; gap:20px; background:#FFFFFF; border:1px solid #E8E6E0; border-radius:8px; padding:14px 20px; margin-bottom:24px;\"\u003e\n    \u003cspan style=\"font-size:11px; color:#888780; font-family:monospace;\"\u003e📄 otylia-dynamics-365-customer-insights-marketing.skill\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eUnder 2 min install\u003c\/span\u003e\n    \u003cspan style=\"font-size:11px; color:#888780;\"\u003eWorks with Claude, ChatGPT \u0026amp; any AI chat\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003cdiv style=\"border-left:3px solid #B82FDA; padding-left:16px;\"\u003e\n    \u003cp style=\"font-size:10px; font-weight:600; color:#B82FDA; letter-spacing:0.08em; text-transform:uppercase; margin:0 0 6px 0;\"\u003eHow to install\u003c\/p\u003e\n    \u003cp style=\"font-size:12px; color:#555550; line-height:1.7; margin:0;\"\u003eDownload the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Otylia builds the answer. Includes a full worked example so you see exactly what you get.\u003c\/p\u003e\n  \u003c\/div\u003e\n\u003c\/div\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58381421904136,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/809ffafd-708d-4d6b-8ed7-e5450fffe339.png?v=1786030514","url":"https:\/\/kissmyskills.com\/sv\/products\/otylia-dynamics-365-customer-insights-marketing","provider":"KissMySkills","version":"1.0","type":"link"}