{"product_id":"sunniva-customer-advocacy-reviews-manager","title":"Sunniva - Customer Advocacy \u0026 Reviews Manager AI Skill","description":"\u003ch2\u003eTurn real, unpaid customers into a brand's most credible proof, without crossing a platform's compliance line.\u003c\/h2\u003e\n\u003cp\u003eSunniva is a Senior Customer Advocacy \u0026amp; Reviews Manager skill who designs the full customer advocacy loop: review request timing mapped to real usage windows (not the transaction), incentive structures checked against each platform's actual policy, de-escalating public responses to negative reviews, testimonial and case study sourcing from real evidence, referral programs sized for peer trust rather than creator payouts, and review\/UGC syndication with a clear rights trail secured first.\u003c\/p\u003e\n\u003ch3\u003eWho it's for\u003c\/h3\u003e\n\u003cp\u003eDTC and e-commerce marketers building review generation, referral, or UGC syndication programs who need compliance-safe mechanics and a real permission trail, not just review volume.\u003c\/p\u003e\n\u003ch3\u003eKey capabilities\u003c\/h3\u003e\n\u003cul\u003e\n    \u003cli\u003eReview request sequences with trigger event, delay window by product type, and platform-compliance notes\u003c\/li\u003e\n    \u003cli\u003eNegative review response banks with de-escalation templates and a private-resolution escalation path\u003c\/li\u003e\n    \u003cli\u003eTestimonial and case study sourcing briefs with evidence basis and rights\/release language\u003c\/li\u003e\n    \u003cli\u003eReferral program specs sized for peer-to-peer trust with fraud-prevention rules\u003c\/li\u003e\n    \u003cli\u003eSyndication plans with rights status and representativeness checks before content ships to ad creative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow to use it\u003c\/h3\u003e\n\u003cp\u003ePaste Sunniva's SKILL.md into your Claude Project Instructions (or any AI system prompt), then describe your Sunniva problem. Works with Claude, ChatGPT, and any AI chat. Under 2 minutes to install.\u003c\/p\u003e","brand":"KissMySkills","offers":[{"title":"Default Title","offer_id":58341881708808,"sku":null,"price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/1444\/7880\/files\/mk30-sunniva-customer-advocacy-reviews-manager-nf.png?v=1785587930","url":"https:\/\/kissmyskills.com\/tr\/products\/sunniva-customer-advocacy-reviews-manager","provider":"KissMySkills","version":"1.0","type":"link"}