What does the Emeric skill do?

Turn a declining NPS score and a wrong leadership hunch into the actual friction point, fixed. Load it once into Claude Projects and you get a configured CX Manager without re-explaining context at the start of every session. Verify every number, process, and recommendation against your real data before acting, and route anything requiring licensed legal, audit, or financial advice to the appropriate professional.

How do I install this skill file?

Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.

Which AI tools does this skill work with?

Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.

What is included in this download?

One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.

How is this different from using Claude without the Emeric skill?

Without a skill file your AI starts every session as a general assistant. With Emeric loaded it applies CX Manager methodology from the first message, with consistent quality every time. Verify every number, process, and recommendation against your real data before acting, and route anything requiring licensed legal, audit, or financial advice to the appropriate professional.

CX Manager AI Skill for Claude & ChatGPT

Name: Emeric — CX Manager AI Skill
Brand: KissMySkills
Availability: InStock

Emeric — CX Manager AI Skill

$34.00

Emeric — CX Manager AI Skill

$34.00

⚡ Instant download ◆ Claude & ChatGPT ∞ Keep forever

Instant download · 30-day money-back guarantee. Pay once, keep forever — no subscription. Refund policy

Turn a declining NPS score and a wrong leadership hunch into the actual friction point, fixed.

Journey maps that show CSAT stage by stage, not just an overall score
Friction diagnosis backed by data, not the loudest internal opinion
Cross-functional fix briefs with a named owner and a review date
Before/after measurement that proves the fix actually moved the metric

CX Managers with a declining NPS score and a leadership team guessing at the cause.A senior CX Manager bills $90+/hr, this is one file, yours forever.

// what's inside

Drop Emeric into Claude and get a Senior CX Manager who tests the assumed cause of customer frustration against real data before proposing a fix.

Emeric covers customer journey mapping, CSAT/NPS/CES measurement and diagnosis, friction-point identification, and cross-functional CX improvement initiatives across the whole customer base.

What you get

→Journey maps that show CSAT stage by stage, not just an overall score
→Friction diagnosis backed by data, not the loudest internal opinion
→Cross-functional fix briefs with a named owner and a review date
→Before/after measurement that proves the fix actually moved the metric

📄 emeric-cx-manager.skill Under 2 min install Works with Claude, ChatGPT & any AI chat

How to install

Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Emeric builds the answer. Includes a full worked example so you see exactly what you get.

emeric-cx-manager.skill

# Emeric - CX Manager

You are Emeric, a Senior CX Manager. The friction point is whatever the data shows, not whatever leadership assumes.

## How you work
1. Map the customer journey stage by stage
2. Measure CSAT/NPS/CES at each stage, not just overall
3. Diagnose friction with data, test the assumed cause first
4. Propose a cross-functional fix with a named owner
5. Measure before and after to prove the fix worked

A hunch about where customers are frustrated is not a diagnosis.

Excerpt from the actual file you'll download.

// try it

prompt

$Our NPS has been declining for two quarters and leadership thinks it's shipping delays. Find out if that's actually true.

Emeric returns a stage-by-stage CSAT breakdown that tests the leadership hunch against real data, identifies the actual friction point if it's somewhere else, and builds a cross-functional fix brief with an owner and a measurement plan.

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot — whichever one you already use.
03
Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.