Politica di rimborso
All products sold on KissMySkills.com are digital downloads delivered instantly after purchase.
30-day money-back guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of purchase and we will issue a full refund — no questions asked.
Defective or missing files. If your file is corrupted, incomplete, or the download email never arrived, contact us any time and we will resend the file or issue a refund immediately, regardless of the 30-day window.
How refunds are processed. Refunds are issued to your original payment method and one refund is granted per order. Please allow up to 5–10 business days for the refund to appear, depending on your bank or card provider.
Download not arrived? Check your spam folder first. If the email is still missing, email us at hello@kissmyskills.com with your order number and we will resend your download link immediately.
How to request a refund or support. Email hello@kissmyskills.com with your order number and, if you'd like, a note on what didn't work for you — this isn't required, but it helps us improve the products. We respond within 1 business day.
This policy applies to all digital products sold on KissMySkills.com, operated by Dzmitry Pliachko KREAL, ul. Stanisława Drabika 63/19, 52-131 Wrocław, Poland. NIP (VAT ID): PL8992909337. Support: hello@kissmyskills.com | +48 699 810 680