Custom AI · Ecommerce chatbot

AI chatbot for ecommerce, built on your store’s own data

A custom chatbot for your online store that answers from your real catalog, policies and order status, not from guesses. It works on Shopify and other platforms, and hands anything it can’t answer to your team. We start with a free pilot.

Free pilot, then we agree on the price.

Want to talk it through first? Book a 1:1 AI setup call →

What the chatbot handles

  • Product questions from your catalogSizes, materials, compatibility and stock, answered from your own product data, with links to the right products.
  • Order status and returnsThrough an integration with Shopify or your order system, it checks where an order is and starts a return by your rules.
  • Shipping and policy answersReplies from your shipping, refund and warranty pages, so every answer matches what your store actually promises.
  • Hand-off to your teamComplaints, unusual requests and anything it is unsure about go to a person or your helpdesk with a short summary.

How it works

  1. You describe the problemA few sentences are enough: who it is for and what should happen.
  2. We get in touchThe team replies in the chat and by e-mail, with questions if we need them.
  3. Free pilotWe build a first version for your real case. If it works for you, we agree on the price.

Questions

What does the chatbot actually know?

Only what we connect it to: your product catalog, your policy and help pages and, through an integration, order status. It does not invent stock, discounts or delivery dates. If the answer is not in your data, it says so and passes the question to your team.

Is this a Shopify chat bot app?

It works on Shopify, but it is not a one-size app from the app store. We build the AI chatbot for your shop: your catalog, your tone and your rules for returns and hand-offs. If a simple FAQ chat on your site is enough, our ready AI Receptionist is the faster option.

Can it also do AI customer service for ecommerce?

Yes. Besides the chat on your store, it can answer routine tickets in your helpdesk or inbox with the same data and rules. Describe your setup above: we build a free pilot on your real questions, and if it works for you, we agree on the price.

More ways to use AI in your store: AI for ecommerce → · Ready-made website chat: AI Receptionist → · AI customer service agents → · All custom AI solutions →