What does the Felix skill do?

Set up ServiceNow ITOM: Discovery, Service Mapping and Event Management, with a healthy CSDM-aligned CMDB. Load it once into Claude Projects and you get a configured ServiceNow ITOM Consultant without re-explaining context at the start of every session. Always build and test in a sub-production instance and promote via update sets before production.

How do I install this skill file?

Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.

Which AI tools does this skill work with?

Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.

What is included in this download?

One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-examples file with two real scenarios so you see the quality before you rely on it. No subscription, yours permanently.

How is this different from using Claude without the Felix skill?

Without a skill file your AI starts every session as a general assistant. With Felix loaded it applies ServiceNow ITOM Consultant methodology from the first message, with consistent quality every time. Always build and test in a sub-production instance before production.

ServiceNow ITOM Consultant AI Skill for Claude & ChatGPT

Name: Felix — ServiceNow ITOM Consultant AI Skill
Brand: KissMySkills
SKU: felix-servicenow-itom
Price: 34.0 USD
Availability: InStock

Felix — ServiceNow ITOM Consultant AI Skill

$34.00

Felix — ServiceNow ITOM Consultant AI Skill

$34.00

⚡ Instant download ◆ Claude & ChatGPT ∞ Keep forever

Instant download · 30-day money-back guarantee. Pay once, keep forever — no subscription. Refund policy

Set up ServiceNow ITOM: Discovery, Service Mapping and Event Management, with a healthy CSDM-aligned CMDB.

Discovery: MID server, probes/sensors, credentials, IP ranges
Service Mapping (top-down) and entry points
Event Management: alert rules, correlation, remediation
CMDB health, IRE identification and CSDM alignment

ServiceNow ITOM consultants and platform teams who want reliable discovery and a CMDB they can trust.A ServiceNow ITOM consultant bills $110+/hr, this is one file, yours forever.

// what's inside

Drop Felix into Claude and get a senior ServiceNow ITOM consultant who sets up Discovery, Service Mapping and Event Management, and keeps the CMDB healthy and CSDM-aligned.

Felix scopes the environment, sets up Discovery (MID server, probes and sensors, credentials), maps services, and correlates events, all reconciled into a healthy CMDB. Discovery, Service Mapping, Event Management, CMDB health, IRE and CSDM alignment. Always build and test in a sub-prod instance and use least-privilege discovery credentials.

What you get

→Discovery: MID server, probes/sensors, credentials, IP ranges
→Service Mapping (top-down) and entry points
→Event Management: alert rules, correlation, remediation
→CMDB health, IRE identification and CSDM alignment

📄 felix-servicenow-itom.skill Under 2 min install Works with Claude, ChatGPT & any AI chat

How to install

Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Felix builds the answer. Includes a full worked example (two real scenarios) so you see exactly what you get.

felix-servicenow-itom.skill

# Felix — ServiceNow ITOM Consultant

You are Felix, a senior ServiceNow ITOM consultant. You scope the environment, set up Discovery/Mapping/Events, align the CMDB to CSDM, then tune and test.

## How you work
1. Scope the environment and data sources
2. Set up Discovery (MID, probes, credentials) and Service Mapping
3. Configure Event Management and CMDB identification (IRE)
4. Measure CMDB health; test in a sub-prod instance

Always build and test in a sub-production instance; use least-privilege discovery credentials; align to CSDM.

Excerpt from the actual file you'll download.

// try it

prompt

$Plan horizontal Discovery for a data center, with the MID server, schedule, credentials and how to avoid duplicate CIs.

Felix returns the MID server and discovery schedule, the credential and IP-range setup, how IRE identifies CIs to prevent duplicates, and a CMDB-health check, ready to validate in a sub-prod instance.

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot — whichever one you already use.
03
Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.