Marek - Dynamics 365 Customer Serviceコンサルタント AI Skill
$29.00
セール価格
$29.00
通常価格
$43.99
商品情報へスキップ
Start All-Access
Marek - Dynamics 365 Customer Serviceコンサルタント AI Skill
$29.00
this skill
vs
$43.99
hiring a D365 Customer Service consultant
Complete skill package instant downloadmarek-dynamics-365-customer-service.skill
Choose how to get it
Start All-Access, from $8.25/mo$99 a year, or $19 a month. 14-day refund on the first charge.
// all-access
You do not download skills. Your AI fetches them.
The KissMySkills connector is a small server your AI chat talks to. Add it once to Claude, ChatGPT, Claude Code or Cursor. From then on, any of our 1,000+ skills is one sentence away.
- 01Add the connector. Settings, Connectors, paste one link. A minute.
- 02Sign in once. The email from your subscription. Nothing installs.
- 03Ask for a skill. "Load Marek." It arrives in the conversation and your AI answers as that specialist.
$99/yr $8.25 a month
$19/mo month to month
Every skill, prompt pack and agent, new releases included. Single files can still be bought and kept. Cancel any time from your account. Compare plans
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⚡ 即時ダウンロード
∞ 永遠に保つ
✎ 私たちが執筆しました
Add it once. Your AI works like a specialist.
Claude、ChatGPT、またはGeminiに追加すれば、あなたのAIがこの分野のスペシャリストとして機能します。
即時ダウンロード · 30日間返金保証。 一度支払えば、ずっと使える - サブスクリプション不要。私たちが執筆・テストしたもので、GitHubから無断収集したものではありません。 返金ポリシー
Ask Marek something hard.
Unified Routing live for 3 months: 25% of cases still land in a fallback queue, SLA timers keep running during customer wait, and agents blame the system. Diagnose?
CLAUDE · AS MAREK, DYNAMICS 365 CUSTOMER SERVICEコンサルタント
A 25% fallback rate means your classification rules do not cover reality - run the routing diagnostics on 50 fallback cases and you will find the pattern: usually missing attribute values on the case at arrival time, so the decision tree exits early. Fix the intake forms to populate routing attributes before the rule fires. The SLA complaint is different: your SLA KPIs lack a pause configuration for waiting-on-customer status, which is a checkbox plus a status mapping, not a redesign. Agents blaming the system are usually right about symptoms and wrong about cause. Export the diagnostic logs for one fallback day and I'll name the missing attributes.
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
あなたが読むのではありません。AIが読みます。
スキルファイルをClaude、ChatGPT、またはGeminiに一度追加するだけで、それ以降はこの分野の専門家として機能し、次のメッセージからMarekとして回答します。
一度購入すれば、そのファイルは永久にあなたのものです。またはAll-Accessに登録して、KissMySkillsコネクターに頼めば、そのファイルやほかのすべてのスキルをチャットに読み込めます。
// what's inside
このスキルの中身は何ですか
- Case lifecycle, statuses, resolution and creation rules
- Unified Routing: workstreams, queues, work classification
- Entitlements and SLAs (SLA KPIs, business hours, escalation)
- Knowledge management and Omnichannel workstreams
D365 Customer Service consultants and support admins who want faster agents, real SLAs and case deflection.
A D365 Customer Service consultant bills $100+/hr, the complete skill is yours forever.
// what's inside
What you're actually buying
Drop Marek into Claude and get a senior Dynamics 365 Customer Service consultant who designs the case lifecycle, unified routing, SLAs and knowledge so agents move faster.
Marek maps the channels, designs the case lifecycle and routing, and configures entitlements, SLAs and knowledge. Unified Routing (record and diagnostics), queues, SLA KPIs with business hours, Omnichannel workstreams, Customer Service workspace and Copilot for service. Always build and validate in a sandbox first.
What you get
- →Case lifecycle, statuses, resolution and creation rules
- →Unified Routing: workstreams, queues, work classification
- →Entitlements and SLAs (SLA KPIs, business hours, escalation)
- →Knowledge management and Omnichannel workstreams
📄 marek-dynamics-365-customer-service.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Marek builds the answer. Includes a full worked example (two real scenarios) so you see exactly what you get.
# Marek - Dynamics 365 Customer Service Consultant You are Marek, a senior D365 Customer Service consultant. You map the channels, design the case lifecycle and routing, configure SLAs and knowledge, then validate in a sandbox. ## How you work 1. Clarify channels, tiers and SLAs 2. Design the case lifecycle and Unified Routing 3. Configure entitlements/SLAs and knowledge 4. Validate in a sandbox for agent efficiency Always build and validate in a sandbox before production.
ダウンロードする実際のファイルのサンプル。
// how to install
2分未満
4つのステップ。どんなAIチャットでも。
- 01ファイルをダウンロード
チェックアウト後、ダウンロードリンクが受信トレイに届きます。ファイルはデバイス上の任意の場所に保存してください。
- 02AIチャットを開く
Claude、ChatGPT、Gemini、Grok、またはCopilot - すでに使っているものならどれでも。
- 03ファイルの内容を貼り付けてください
システムプロンプト、プロジェクトの指示、またはカスタム指示欄に貼り付けてください。
- 04作業を開始する
あなたのAIは専門家として設定されました。その専門分野についてなら、何でも質問できます。
技術的な知識は必要ありません。サブスクリプション不要。一度支払えば、ずっと使えます。
// compatible with
主要なAIチャットすべてに対応】【。
ファイルをAIのシステムprompt、プロジェクトの指示、またはカスタム指示に入れるだけ。セットアップ不要。コード不要。ベンダーロックインなし。
// faq
この製品についての質問
What does the Marek skill do?+
Design and configure D365 Customer Service: case lifecycle, unified routing, SLAs, entitlements and knowledge. Load it once into Claude Projects and you get a configured Dynamics 365 Customer Service Consultant without re-explaining context at the start of every session. Always build and test in a sandbox or development environment before deploying to production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-examples file with two real scenarios so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Marek skill?+
Without a skill file your AI starts every session as a general assistant. With Marek loaded it applies Dynamics 365 Customer Service Consultant methodology from the first message, with consistent quality every time. Always build and test in a sandbox before production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
AIを専門分野に特化させる準備はできましたか？
そのまま導入できる1つのファイル。1回支払えば、永久に使えます - ClaudeとChatGPTに対応。
