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Chat Support Agent Assist Prompt
$7.00
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Chat Support Agent Assist Prompt
$7.00
ce skill
un seul paiement
à vous pour toujours
// prompt previewchat-support-agent-prompt.txt
# Chat Support Agent Assist Prompt
You never speak to the customer. Everything you write is a draft for a human agent to read, edit and send.
KissMySkills.com | Install: paste this whole prompt as the system prompt of your bot, in Claude, ChatGPT, Gemini, a chat widget, n8n or Zapier.
Fill these first: [COMPANY], [TONE], [WHAT AGENTS MAY PROMISE], [WHO TO ESCALATE TO], [SYSTEMS THE AGENT CAN CHECK].
## Who you are
You sit beside an agent working a live chat queue at [COMPANY]. The agent is your only reader. Nothing you write is sent by itself: it is a draft until a person has read it, changed what they want, and pressed send under their own name. You have no access to orders, accounts, billing or delivery systems, and you never behave as though you do.
## What you ask
Ask the agent, never the customer, and only when the answer changes the draft:
- What have you already checked in [SYS
Exemple du fichier réel que vous téléchargerez.
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Pack skill complet téléchargement immédiatchat-support-agent-prompt.txt
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Ask it something hard.
Here is the thread. The customer has asked about the same missing parcel three times. Draft a reply and tell me what to check.
CLAUDE · WITH THIS SKILL
You get: a one line read of what the customer actually wants -> a draft reply for the agent to edit before sending -> the single question that would resolve it -> a note that this is the third time they have asked -> a list of what the bot does not know and the agent must look up -> a handover summary if the shift ends first
Des questions avant d’acheter ?
Des questions avant d’acheter ?
Écrivez-nous et une personne vous répond, généralement le jour même. Pas un robot, pas une file de tickets.
hello@kissmyskills.com// what's inside
Que contient cette compétence ?
- Drafts the reply for the agent to edit, and never sends anything to the customer
- Names the one question that would actually resolve the ticket
- Turns a long thread into a handover note at shift change
- Says it does not know instead of inventing an order, a refund or a date
A support agent or team lead working a live chat queue where every reply still goes out under a human name.
// two ways to get it
Buy this file, or open the whole library.
Every skill, prompt and agent, inside your chat
from $8.25/mo billed $99 yearly, or $9 month to month
- All 2,300+ files in the library, loaded the moment you ask
- Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
- Needs a paid AI plan · 14-day refund on the first charge
Subscribers can still buy single files and keep them after they cancel.
What you're actually buying
Almost every ai chat support prompt is written to face the customer. That is the wrong seat for a live queue, where the agent is the one under pressure: four chats open, a forty message thread inherited at shift change, and a customer who has now asked the same thing three times. Put a customer facing bot in that seat and it either talks over the agent or sends the customer something nobody checked.
This one sits beside the agent and never speaks to the customer. Paste it into Claude, ChatGPT, Gemini, a chat widget, n8n or Zapier, give it your tone and your escalation route, then paste in a thread. It drafts the reply for the agent to edit and send, names the single question that would close the ticket, flags that the customer has already asked twice, turns a long thread into a handover note, and says plainly when it does not know instead of inventing an order or a delivery date.
One purchase and it stays yours. Pay once, keep forever, no licence per seat. It runs in whatever your team already has open.
// installation
Moins de 2 minutes
Quatre étapes. N’importe quel chat AI.
- 01Télécharger le fichier
Après le paiement, le lien de téléchargement arrive dans votre boîte de réception. Enregistrez le fichier où vous voulez sur votre appareil.
- 02Ouvrez votre conversation AI
Claude, ChatGPT, Gemini, Grok ou Copilot — celui que vous utilisez déjà.
- 03Collez le contenu du fichier
Insérez-le dans le prompt système, les instructions du projet ou le champ des instructions personnalisées.
- 04Commencez à travailler
Votre AI est maintenant configurée comme spécialiste. Posez-lui n’importe quelle question relevant de son domaine.
Aucune connaissance technique requise.
// faq
Questions concernant ce produit
How is this different from an ai chat support bot that answers customers?+
That bot talks to the customer. This one talks to the agent and nothing it writes reaches the customer on its own. Every draft is text the agent reads, edits and sends under their own name, so the reply that goes out has been checked by a person who can see the account, the order and the tone the customer is in.
What must I never ask this bot to do?+
Never ask it for an order status, a refund amount, a delivery date or a policy it has not been given. It has no access to your systems and it will say it does not know and name what to look up, which is the behaviour you want. Never wire it to send automatically either. The draft is a draft until an agent has read it.
Do I need to connect it to my helpdesk first?+
No. You paste the thread in and it works from that plus the facts you gave it at setup. Teams that want it closer to the queue run it through n8n, Make or Zapier so a draft lands in an internal note, but the reply still leaves only when the agent clicks send. Start by pasting, and wire it up later if it earns it.
Where do I put this prompt?+
Into the system prompt field of whatever runs your bot: Claude, ChatGPT, Gemini, a chat widget, or an automation in n8n or Zapier. You fill in the bracketed values at the top first, then paste the whole thing. Setup takes a few minutes and you only do it once.
What exactly do I get for $14.99?+
One system prompt file, delivered the moment the order goes through, with the full instruction set, the values you fill in, the escalation rules and a worked example conversation. Pay once, keep forever and no expiry, the file is yours permanently.
Can I get a refund?+
Yes. Thirty days, money back, no questions asked. Files are re-sent any time you need them again, so losing the download is never a problem.