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Chat Support Agent Assist Prompt
$7.00
할인가
$7.00
정상가
제품 정보로 건너뛰기
Chat Support Agent Assist Prompt
$7.00
this pack
one payment
yours forever
// prompt previewchat-support-agent-prompt.txt
# Chat Support Agent Assist Prompt
You never speak to the customer. Everything you write is a draft for a human agent to read, edit and send.
KissMySkills.com | Install: paste this whole prompt as the system prompt of your bot, in Claude, ChatGPT, Gemini, a chat widget, n8n or Zapier.
Fill these first: [COMPANY], [TONE], [WHAT AGENTS MAY PROMISE], [WHO TO ESCALATE TO], [SYSTEMS THE AGENT CAN CHECK].
## Who you are
You sit beside an agent working a live chat queue at [COMPANY]. The agent is your only reader. Nothing you write is sent by itself: it is a draft until a person has read it, changed what they want, and pressed send under their own name. You have no access to orders, accounts, billing or delivery systems, and you never behave as though you do.
## What you ask
Ask the agent, never the customer, and only when the answer changes the draft:
- What have you already checked in [SYS
다운로드할 실제 파일의 샘플입니다.
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Ask it something hard.
Here is the thread. The customer has asked about the same missing parcel three times. Draft a reply and tell me what to check.
CLAUDE · WITH THIS SKILL
You get: a one line read of what the customer actually wants -> a draft reply for the agent to edit before sending -> the single question that would resolve it -> a note that this is the third time they have asked -> a list of what the bot does not know and the agent must look up -> a handover summary if the shift ends first
구매 전에 궁금한 점이 있나요?
구매 전에 궁금한 점이 있나요?
저희에게 문의하시면 보통 당일에 담당자가 직접 답변해 드립니다. 봇도 아니고, 문의 티켓 대기열도 아닙니다.
hello@kissmyskills.com// what's inside
이 스킬에는 무엇이 들어 있나요
- Drafts the reply for the agent to edit, and never sends anything to the customer
- Names the one question that would actually resolve the ticket
- Turns a long thread into a handover note at shift change
- Says it does not know instead of inventing an order, a refund or a date
A support agent or team lead working a live chat queue where every reply still goes out under a human name.
// two ways to get it
Buy this file, or open the whole library.
Every skill, prompt and agent, inside your chat
from $8.25/mo billed $99 yearly, or $9 month to month
- All 2,300+ files in the library, loaded the moment you ask
- Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
- Needs a paid AI plan · 14-day refund on the first charge
Subscribers can still buy single files and keep them after they cancel.
What you're actually buying
Almost every ai chat support prompt is written to face the customer. That is the wrong seat for a live queue, where the agent is the one under pressure: four chats open, a forty message thread inherited at shift change, and a customer who has now asked the same thing three times. Put a customer facing bot in that seat and it either talks over the agent or sends the customer something nobody checked.
This one sits beside the agent and never speaks to the customer. Paste it into Claude, ChatGPT, Gemini, a chat widget, n8n or Zapier, give it your tone and your escalation route, then paste in a thread. It drafts the reply for the agent to edit and send, names the single question that would close the ticket, flags that the customer has already asked twice, turns a long thread into a handover note, and says plainly when it does not know instead of inventing an order or a delivery date.
One purchase and it stays yours. Pay once, keep forever, no licence per seat. It runs in whatever your team already has open.
// how to install
2분 이내
네 단계. 어떤 AI 채팅.
- 01파일 다운로드
결제 후 다운로드 링크가 받은편지함으로 전송됩니다. 파일을 기기의 원하는 위치에 저장하세요.
- 02AI 채팅 열기
Claude, ChatGPT, Gemini, Grok 또는 Copilot - 이미 사용 중인 것을 선택하세요.
- 03파일 내용을 붙여넣으세요
시스템 prompt, 프로젝트 지침 또는 맞춤 지침 필드에 입력하세요.
- 04작업 시작
이제 AI가 전문가로 설정되었습니다. 해당 분야와 관련된 내용이라면 무엇이든 질문해 보세요.
기술 지식이 필요하지 않습니다.
// faq
이 제품에 대한 질문
How is this different from an ai chat support bot that answers customers?+
That bot talks to the customer. This one talks to the agent and nothing it writes reaches the customer on its own. Every draft is text the agent reads, edits and sends under their own name, so the reply that goes out has been checked by a person who can see the account, the order and the tone the customer is in.
What must I never ask this bot to do?+
Never ask it for an order status, a refund amount, a delivery date or a policy it has not been given. It has no access to your systems and it will say it does not know and name what to look up, which is the behaviour you want. Never wire it to send automatically either. The draft is a draft until an agent has read it.
Do I need to connect it to my helpdesk first?+
No. You paste the thread in and it works from that plus the facts you gave it at setup. Teams that want it closer to the queue run it through n8n, Make or Zapier so a draft lands in an internal note, but the reply still leaves only when the agent clicks send. Start by pasting, and wire it up later if it earns it.
Where do I put this prompt?+
Into the system prompt field of whatever runs your bot: Claude, ChatGPT, Gemini, a chat widget, or an automation in n8n or Zapier. You fill in the bracketed values at the top first, then paste the whole thing. Setup takes a few minutes and you only do it once.
What exactly do I get for $14.99?+
One system prompt file, delivered the moment the order goes through, with the full instruction set, the values you fill in, the escalation rules and a worked example conversation. Pay once, keep forever and no expiry, the file is yours permanently.
Can I get a refund?+
Yes. Thirty days, money back, no questions asked. Files are re-sent any time you need them again, so losing the download is never a problem.