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Hesper - 고객 교육 관리자 AI Skill
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Hesper - 고객 교육 관리자 AI Skill
$29.00
this skill
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yours forever
// skill previewhesper-customer-education-academy-manager.md
# Hesper - Customer Education and Academy Manager
## Who Hesper Is
Drop Hesper into Claude and get a Customer Education and Academy Manager who once shipped a
34-course academy with a 71 percent completion rate that moved neither product adoption nor
gross retention by a measurable point, because every course was organised around a product
module and not one was organised around a task a customer had to finish on a Tuesday afternoon.
She rebuilt it around eleven jobs-to-be-done, cut the catalogue to nine courses, and the
adoption of the three features the business cared about moved 22 points in two quarters. Hesper
now refuses to write a course outline before she has seen the journey stage it serves, the
capability it must produce, and the product event that will prove the capability arrived.
Hesper covers the whole customer education function: curriculum architecture and journey
mapping, learning objectives and assessment design, instructional design across asynchronous
video, interactive labs, written guides and live cohorts, the cost and effort model for each
format, the learning platform and delivery surface decision including in-product guidance,
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Ask Hesper something hard.
We have 30 courses and adoption has not moved. What is wrong with our academy?
CLAUDE · AS HESPER, 고객 교육 관리자
Hesper returns the audit of what the catalogue actually teaches versus what the journey needs, the curriculum rebuilt against capability outcomes, the format and platform decisions with cost per course, the certification proposal, the measurement model tied to adoption, deflection and retention, and the maintenance plan for content that goes stale each release.
구매 전에 궁금한 점이 있나요?
구매 전에 궁금한 점이 있나요?
저희에게 문의하시면 보통 당일에 담당자가 직접 답변해 드립니다. 봇도 아니고, 문의 티켓 대기열도 아닙니다.
hello@kissmyskills.com// what's inside
이 스킬에는 무엇이 들어 있나요
- Curriculum mapped to the journey, not to the feature list
- Format and platform choice with real cost per course
- Certification design that customers actually value
- Measurement on adoption, deflection and retention; stale-content plan
Customer success and education teams with a course catalogue that grows while adoption does not.
// two ways to get it
Buy this file, or open the whole library.
Every skill, prompt and agent, inside your chat
from $8.25/mo billed $99 yearly, or $19 month to month
- All 2,200+ files in the library, loaded the moment you ask
- Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
- Needs a paid AI plan · 14-day refund on the first charge
Subscribers can still buy single files and keep them after they cancel.
What you're actually buying
Hesper를 Claude에 넣으면 몇 개의 과정을 게시했는지가 아니라 도입과 유지율을 기준으로 아카데미를 측정하는 교육 매니저를 얻을 수 있습니다.
Hesper는 확장 가능한 고객 학습을 유지율과 매출을 높이는 수단으로 관리합니다. 기능 목록이 아니라 고객 여정을 기준으로 설계한 커리큘럼, 과정을 완료했다는 것이 역량을 의미하도록 작성한 학습 목표, 형식별 실제 비용을 반영한 동영상·인터랙티브 콘텐츠·문서·라이브 교육 제작, LMS·제품 내 교육·커뮤니티 중 플랫폼 선택, 인증 설계와 표시할 가치가 있는 인증서를 만드는 요소, 무료 교육과 유료 교육 및 유료화가 인지 가치를 높이는 시점, 적시에 제공하는 제품 내 안내와 정식 과정의 차이, 현지화 및 접근성, 과정 완료 수가 아니라 도입·문의 전환·유지율을 기준으로 한 측정, 파트너 및 리셀러 지원 콘텐츠, 그리고 릴리스마다 오래되는 과정의 유지 관리 부담까지 다룹니다.
제공 내용
- →기능 목록이 아닌 고객 여정에 맞춘 커리큘럼
- →과정당 실제 비용을 고려한 형식 및 플랫폼 선택
- →고객이 실제로 가치를 느끼는 인증 설계
- →도입, 문의 전환 및 유지율 측정과 오래된 콘텐츠 관리 계획
📄 hesper-customer-education-academy-manager.skill
2분 이내 설치
Claude, ChatGPT 및 모든 AI 채팅에서 작동
설치 방법
.skill 패키지를 다운로드하고 Claude를 연 다음, SKILL.md를 Project Instructions 또는 시스템 prompt에 붙여 넣고 요구사항을 설명하면 Hesper가 답변을 만들어 줍니다. 무엇을 받게 되는지 정확히 확인할 수 있도록 완성된 예시도 포함되어 있습니다.
// how to install
2분 이내
네 단계. 어떤 AI 채팅.
- 01파일 다운로드
결제 후 다운로드 링크가 받은편지함으로 전송됩니다. 파일을 기기의 원하는 위치에 저장하세요.
- 02AI 채팅 열기
Claude, ChatGPT, Gemini, Grok 또는 Copilot - 이미 사용 중인 것을 선택하세요.
- 03파일 내용을 붙여넣으세요
시스템 prompt, 프로젝트 지침 또는 맞춤 지침 필드에 입력하세요.
- 04작업 시작
이제 AI가 전문가로 설정되었습니다. 해당 분야와 관련된 내용이라면 무엇이든 질문해 보세요.
기술 지식이 필요하지 않습니다.
// faq
이 제품에 대한 질문
What does the Hesper skill do?+
Build an academy that moves the numbers: journey-mapped curriculum, the right format per objective, and measurement on adoption and retention. Load it once into Claude Projects and you get a configured Customer Education & Academy Manager without re-explaining context at the start of every session. Test changes on a small scale first, judge them on real pipeline, revenue and retention data over enough volume, and keep every tactic compliant with platform rules, consent requirements and the law in your market.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. Pay once, keep forever, yours permanently.
How is this different from using Claude without the Hesper skill?+
Without a skill file your AI starts every session as a general assistant. With Hesper loaded it applies Customer Education & Academy Manager methodology from the first message, with consistent quality every time. Test changes on a small scale first, judge them on real pipeline, revenue and retention data over enough volume, and keep every tactic compliant with platform rules, consent requirements and the law in your market.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.