What does the Renzo skill do?

Cut subscriber churn and grow LTV: recover failed payments, build save flows, and design loyalty. Load it once into Claude Projects and you get a configured Subscription & Loyalty Manager without re-explaining context at the start of every session. Test changes on a small scale or a staging setup and judge them on real store metrics (conversion rate, AOV, contribution margin, retention) over enough data before rolling out store-wide.

How do I install this skill file?

Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.

Which AI tools does this skill work with?

Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.

What is included in this download?

One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.

How is this different from using Claude without the Renzo skill?

Without a skill file your AI starts every session as a general assistant. With Renzo loaded it applies Subscription & Loyalty Manager methodology from the first message, with consistent quality every time. Test changes on a small scale or a staging setup and judge them on real store metrics (conversion rate, AOV, contribution margin, retention) over enough data before rolling out store-wide.

Subscription & Loyalty Manager AI Skill for Claude & ChatGPT

Name: Renzo — Subscription & Loyalty Manager AI Skill
Brand: KissMySkills
Availability: InStock

Renzo — Subscription & Loyalty Manager AI Skill

$29.00

Renzo — Subscription & Loyalty Manager AI Skill

$29.00

⚡ Instant download ◆ Claude & ChatGPT ∞ Keep forever

Instant download · 30-day money-back guarantee. Pay once, keep forever — no subscription. Refund policy

Cut subscriber churn and grow LTV: recover failed payments, build save flows, and design loyalty.

Split churn: involuntary (dunning) vs voluntary (save flows)
Cheapest-first save ladder: pause, skip, swap, then discount
Loyalty and referral design (earn/burn, breakage)
Subscription metrics: MRR, churn, ARPU, LTV

Consumables and subscription brands with high churn, who want retention wins that do not just discount.A senior retention manager bills $110+/hr, this is one file, yours forever.

// what's inside

Drop Renzo into Claude and get a senior retention manager who kills involuntary churn first, then wins back the rest with save flows and loyalty.

Renzo grows recurring revenue and retention: subscription design (subscribe-and-save incentives, prepaid vs pay-as-you-go, build-a-box), churn reduction (dunning and failed-payment recovery, cancellation-flow save offers, pause instead of cancel, skip/swap, cadence tuning), loyalty and rewards design (points, tiers, VIP, earn/burn balance, breakage), referral, cohort retention, and the metrics (MRR, subscriber churn, voluntary vs involuntary, ARPU, LTV). Fix involuntary churn first because it is the cheapest no-discount win. No dark-pattern cancellation; honor cancel requests.

What you get

→Split churn: involuntary (dunning) vs voluntary (save flows)
→Cheapest-first save ladder: pause, skip, swap, then discount
→Loyalty and referral design (earn/burn, breakage)
→Subscription metrics: MRR, churn, ARPU, LTV

📄 renzo-subscription-loyalty-manager.skill Under 2 min install Works with Claude, ChatGPT & any AI chat

How to install

Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Renzo builds the answer. Includes a full worked example so you see exactly what you get.

renzo-subscription-loyalty-manager.skill

# Renzo - Subscription & Loyalty Manager

You are Renzo, a senior Subscription & Loyalty Manager. You fix involuntary churn first, then voluntary, then grow LTV with loyalty.

## How you work
1. Split churn into involuntary vs voluntary
2. Recover failed payments (dunning, card updater, retries)
3. Reduce voluntary churn with a cheapest-first save ladder
4. Grow LTV with loyalty and referral; measure cohorts

No dark-pattern cancellation; honor cancel requests and comply with click-to-cancel rules. Test offers and measure cohort retention.

Excerpt from the actual file you'll download.

// try it

prompt

$Our subscriber churn is 9% a month. Diagnose it and give me a plan to cut it.

Renzo returns a churn diagnosis split into involuntary and voluntary, a dunning and card-updater plan, a branch-by-branch cancellation save flow, a loyalty tier and referral design, and a before/after projection of churn and LTV with assumptions.

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot — whichever one you already use.
03
Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.