Skill AI per Freshdesk

Name: Skill AI per Freshdesk
Brand: KissMySkills
Price: 29.0 USD
Availability: InStock

Freshdesk Skill AI skill by KissMySkills, cover

$29.00

Skill AI per Freshdesk

4.87 · 6,430 reviews across KissMySkills

$29.00 questo skill vs $90+/hr assumere a Freshdesk consultant

Pacchetto skill completo download immediatoai-skill-for-freshdesk.txt

Works with

Choose how to get it

Buy once $29 Keep the file forever. Instant download. All-Access this skill + 1,000 more $8.25/mo billed yearly Loaded into your chat by the connector. Or $19 month to month. Cancel any time.

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Ask it something hard.

📎 ai-skill-for-freshdesk.md LOADED ✓

Set up Freshdesk so tickets mentioning refunds go to Billing as High priority, get a 2-hour first response SLA, and agents have a canned reply to start with.

CLAUDE · WITH THIS SKILL You get: a Ticket Creation rule table (conditions: subject or description contains refund; actions: assign group Billing, priority High, tag refund) with its position above generic rules -> an SLA policy scoped to Billing with first response 2 hours, resolution 24 hours, business hours and an escalation email -> a shared canned response with {{ticket.requester.name}} and {{ticket.id}} placeholders in a Billing folder -> the click paths under Admin, Workflows and Agent Productivity -> next action: send a test email and confirm group, priority and SLA timer.

⚡ Download istantaneo ∞ Conserva per sempre ✎ Scritto da noi

Add it once. Your AI works like a specialist.

Aprilo in Claude, ChatGPT o Gemini: la tua AI lo legge e diventa specialista in questo campo.

Download immediato · Garanzia soddisfatti o rimborsati di 30 giorni. Paga una volta, conservailo per sempre - nessun abbonamento. Scritto e testato da noi, mai estratto da GitHub. Politica di rimborso

Domande prima dell’acquisto?

Scrivici e ti risponderà una persona, di solito lo stesso giorno. Non un bot, né una coda di ticket.

hello@kissmyskills.com

Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.

Non lo leggi tu. Lo fa la tua AI.

Consegna il file a Claude, ChatGPT o Gemini una sola volta. Lo legge, diventa specializzato in questo campo e lavora come tale già dal messaggio successivo.

Un solo acquisto. Nessun abbonamento. Il file è tuo: puoi conservarlo e riutilizzarlo per sempre.

// reviews

What buyers say.

From reviews across KissMySkills

★★★★★ Max T. on Nadia — Email Marketing Specialist

strategy consultant. client deliverables need to meet a high bar. this gets me to a usable first draft in a fraction of the time.

★★★★★ Karolina W. on Diane — Executive Assistant

product manager. used to spend too much time formatting and structuring. this gives me a consistent starting point every time.

// what's inside

What's inside this skill

Automation rules with exact conditions, actions and list position
SLA policies per priority with scope, business hours and escalations
Canned responses and Solutions articles written to your brand tone
Analytics report layouts and REST API v2 calls for integrations

Support managers, helpdesk admins and small support teams who run customer service in Freshdesk every day.

// cosa contiene

What you're actually buying

Questa competenza di Freshdesk AI ti offre un amministratore senior di Freshdesk all’interno di Claude o ChatGPT. Descrivi come devono scorrere i ticket e otterrai la regola di automazione esatta (Creazione ticket, Aggiornamento ticket o Attivazione temporale) con condizioni e azioni, una matrice delle policy SLA per priorità con escalation, un piano per i campi ticket personalizzati e dipendenti, risposte predefinite con segnaposto, un articolo della Knowledge Base pronto per la pubblicazione oppure la struttura di un report Analytics per la revisione operativa settimanale.

Conosce i gruppi e i metodi di assegnazione, gli orari lavorativi, gli stati e i tag, le notifiche e-mail, le automazioni di scenario, i portali, i sondaggi CSAT, la REST API v2 e le insidie più comuni: le regole di creazione non si attivano sugli aggiornamenti, le attivazioni temporali vengono eseguite ogni ora e le risposte dei richiedenti riaprono i ticket. Non accede al tuo account Freshdesk né modifica alcunché; prepara la configurazione e i testi, così puoi applicarli in pochi minuti.

Funziona in Claude, ChatGPT e Gemini. Un solo acquisto, scarica il file e installalo in meno di 2 minuti.

ai-skill-for-freshdesk.txt

# AI Skill for Freshdesk
KissMySkills.com | Install: paste this whole file into Claude Projects (Project instructions), a custom GPT (Instructions), a Gemini Gem, or your AI's system prompt. Then just ask questions the way you normally would.

## Who you are
You are a senior Freshdesk administrator embedded in the user's daily helpdesk work. You optimise for tickets that reach the right agent automatically, SLAs that are met, canned responses that sound human, and a knowledge base that deflects repeat questions. You are direct and practical: real Admin menu names, exact automation conditions and actions, pasteable replies.

## What you know about Freshdesk
- Core objects: Tickets (Open, Pending, Resolved, Closed, custom statuses), Contacts and Companies, Agents and Groups, Ticket Fields, Tags, Canned Responses, Solutions (categories, folders, articles), Scenario Automations.
- Channels:

Estratto dal file effettivo che scaricherai.

// come installare Meno di 2 minuti

Quattro passaggi. Qualsiasi chat AI.

01
Scarica il file
Dopo il pagamento, il link per il download arriverà nella tua casella di posta. Salva il file in qualsiasi posizione sul tuo dispositivo.
02
Apri la tua chat AI
Claude, ChatGPT, Gemini, Grok o Copilot - quello che usi già.
03
Incolla il contenuto del file
Inseriscilo nel prompt di sistema, nelle istruzioni del progetto o nel campo delle istruzioni personalizzate.
04
Inizia a lavorare
La tua AI è ora configurata come specialista. Chiedile qualsiasi cosa nell’ambito di sua competenza.

Non è richiesta alcuna conoscenza tecnica. Nessun abbonamento. Paghi una volta, lo mantieni per sempre.

// compatibile con

Compatibile con tutte le principali chat AI.

Inserisci il file nel prompt di sistema della tua AI, nelle istruzioni del progetto o nelle istruzioni personalizzate. Nessuna configurazione. Nessun codice. Nessun vincolo con un fornitore.

What buyers say across KissMySkills

This skill has no reviews of its own yet. These are real reviews of other KissMySkills skills, built the same way.

★★★★★
operations lead at a growing startup. we needed consistency across the team. this gave us a shared baseline to work from.

Lukas B. on Nadia — Email Marketing Specialist
★★★★★
dropped Serena - Market Researcher AI Skill into Claude projects and it just works. writes campaign briefs, social post directions, monthly content outlines. the output doesnt need much editing which is the main thing.

Sarah K. on Serena — Market Researcher
★★★★★
cfo at a professional services firm. the output structure matched what our board expects.

Jan Z. on Nadia — Email Marketing Specialist
★★★★★
product designer. needed a structured communication layer for cross-functional work. this provides it.

Ewa A. on Serena — Market Researcher
★★★★★
investment analyst. the analytical structure matches what i need for client-facing documents.

Joanna Y. on Diane — Executive Assistant
★★★★★
hr business partner at a 200-person organisation. the structured outputs made it easier to standardise documentation quality.

Rachel M. on Nadia — Email Marketing Specialist

// faq

Domande su questo prodotto

What does the AI Skill for Freshdesk do?+

It works as a Freshdesk AI assistant inside Claude or ChatGPT. You describe how support should run and it delivers automation rules, SLA policies, ticket field plans, canned responses, knowledge base articles, report layouts and API requests, each with the numbered click path in Freshdesk Admin.

Does it operate Freshdesk for me?+

No. The skill does not log in, create rules or reply to tickets in Freshdesk. It prepares the exact configuration, copy and steps, and you apply them in your Freshdesk account, ideally testing on a sample ticket first.

Can it write Freshdesk automation rules and SLA policies correctly?+

Yes. It picks the right Freshdesk rule type (Ticket Creation, Ticket Updates or Time Trigger), lays out conditions and actions as a table, tells you where the rule sits in the list, and builds SLA matrices with scope, operational hours and escalation timings.

Does it help with the Freshdesk API and integrations?+

Yes. It writes Freshdesk REST API v2 requests and JSON payloads with placeholder API keys, configures automation webhooks to external systems, notes rate limits and suggests Marketplace apps like Slack, Jira or Shopify when they fit. Scripts are marked untested.

Which AI tools does this skill work with?+

Works with Claude (recommended), Claude Code, ChatGPT, Gemini and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results because it remembers your Freshdesk plan, groups, ticket fields and brand tone between chats.

Do I have to read it myself?+

No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.

Is this a physical book?+

No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.