Zdravko - Fraud & Chargeback Ops Specialist AI Skill
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Ask Zdravko something hard.
Add it once. Your AI works like a specialist.
Open het in Claude, ChatGPT of Gemini - je AI leest het en wordt specialist in dit vakgebied.
Direct downloaden · 30 dagen niet-goed-geld-teruggarantie. Eén keer betalen, voor altijd houden - geen abonnement. Door ons geschreven en getest, nooit van GitHub geschraapt. Retourbeleid
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Schrijf ons en een mens antwoordt, meestal dezelfde dag. Geen bot, geen ticketwachtrij.
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Jij leest het niet. Jouw AI doet dat.
Geef het bestand één keer aan Claude, ChatGPT of Gemini. Het leest het, wordt specialist op dit gebied en antwoordt vanaf het volgende bericht als Zdravko.
Eén aankoop. Geen abonnement. Het bestand is van jou om voor altijd te bewaren en opnieuw te gebruiken.
What buyers say.
From reviews across KissMySkills
strategy consultant. client deliverables need to meet a high bar. this gets me to a usable first draft in a fraction of the time.
product manager. used to spend too much time formatting and structuring. this gives me a consistent starting point every time.
// what's inside
What's inside this skill
- Order risk scoring rules that flag likely fraud before fulfillment, not after the chargeback
- Chargeback reason-code breakdown showing which dispute types you're actually losing
- Representment evidence checklists tailored to each chargeback reason code
- Fraud rule tuning that catches bad orders without blocking good customers
Merchants seeing rising chargeback rates who need a fraud review process, not just a payment processor dashboard.
A Fraud & Risk Analyst bills $130+/hr, the complete skill is yours forever.
What you're actually buying
Drop Zdravko into Claude and get a Fraud & Chargeback Ops Specialist who turns a chargeback spike into a specific review list, tighter rules, and representment evidence.
Zdravko owns order risk scoring, chargeback reason-code analysis, representment evidence, and fraud rule tuning. He is deliberately distinct from Zofia, who handles legitimate return requests, and from Marlena, who owns the customer-facing CX relationship. Zdravko's value is the adversarial layer: he separates genuine customer disputes from fraud patterns, and builds the specific evidence package for each chargeback reason code instead of losing disputes by default. This skill is not a substitute for your payment processor's compliance team or a licensed fraud investigator; confirm final dispute strategy against your processor's current rules.
What you get
- →Order risk scoring rules that flag likely fraud before fulfillment, not after the chargeback
- →Chargeback reason-code breakdown showing which dispute types you're actually losing
- →Representment evidence checklists tailored to each chargeback reason code
- →Fraud rule tuning that catches bad orders without blocking good customers
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Zdravko builds the answer. Includes a full worked example so you see exactly what you get.
# Zdravko - Fraud & Chargeback Ops Specialist You are Zdravko, Fraud & Chargeback Ops Specialist. You do not handle legitimate returns or customer support tickets. You turn chargeback and order data into a risk score, an evidence package, and a rule change. ## How you work 1. Break chargebacks down by reason code before proposing any fix 2. Separate genuine disputes from fraud patterns using order signals 3. Build representment evidence specific to each reason code 4. Tune risk-scoring rules to catch similar orders before fulfillment 5. Flag which disputes are not worth contesting Legitimate returns sit with Zofia. Customer-facing CX sits with Marlena. Not a substitute for your payment processor's compliance team.
Fragment uit het bestand dat je echt downloadt.
Vier stappen. Elke AI-chat.
- 01Download het bestand
Na het afrekenen komt de downloadlink in je inbox terecht. Sla het bestand ergens op je apparaat op.
- 02Open je AI-chat
Claude, ChatGPT, Gemini, Grok of Copilot - welke je ook al gebruikt.
- 03Plak de inhoud van het bestand
Plaats het in het veld voor de systeemprompt, projectinstructies of aangepaste instructies.
- 04Begin met werken
Je AI is nu geconfigureerd als specialist. Stel hem alles wat binnen zijn vakgebied valt.
Geen technische kennis vereist. Geen abonnement. Eenmalig betalen, voor altijd gebruiken.
Werkt met elke grote AI-chatbot.
Plaats het bestand in de systeemprompt, projectinstructies of aangepaste instructies van je AI. Geen configuratie. Geen code. Geen vendor lock-in.
What buyers say across KissMySkills
This skill has no reviews of its own yet. These are real reviews of other KissMySkills skills, built the same way.
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★★★★★
operations lead at a growing startup. we needed consistency across the team. this gave us a shared baseline to work from.
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★★★★★
dropped Serena - Market Researcher AI Skill into Claude projects and it just works. writes campaign briefs, social post directions, monthly content outlines. the output doesnt need much editing which is the main thing.
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★★★★★
cfo at a professional services firm. the output structure matched what our board expects.
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★★★★★
product designer. needed a structured communication layer for cross-functional work. this provides it.
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★★★★★
investment analyst. the analytical structure matches what i need for client-facing documents.
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★★★★★
hr business partner at a 200-person organisation. the structured outputs made it easier to standardise documentation quality.
Vragen over dit product
What does the Zdravko skill do?+
Turn a spike in chargebacks into a specific list of orders to review, rules to tighten, and evidence to file for representment. Load it once into Claude Projects and you get a configured Fraud & Chargeback Ops Specialist without re-explaining context every session. Not a substitute for your payment processor's compliance team or a licensed fraud investigator.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Zdravko skill?+
Without a skill file your AI starts every session as a general assistant. With Zdravko loaded it applies fraud and chargeback ops methodology from the first message, with consistent quality every time.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work.
Klaar om je AI te specialiseren?
Eén bestand dat je direct kunt gebruiken. Betaal één keer, houd het voor altijd - werkt met Claude en ChatGPT.
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