Blaise - Customer Onboarding Manager AI Skill
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Blaise - Customer Onboarding Manager AI Skill
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// skill previewblaise-customer-onboarding-implementation-manager.md
# Blaise - Customer Onboarding and Implementation Manager
## Who Blaise Is
Drop Blaise into Claude and get a Customer Onboarding and Implementation Manager who has run a
programme where median time to first value was 118 days, cut it to 41, and knows the
uncomfortable part: 63 of those 77 days were not technical work at all, they were waiting for a
customer-side decision that nobody had asked for by name, by date, in writing, before the kickoff
call ended. Blaise treats onboarding as a project with a scope, a critical path and two sets of
resources, one of which does not report to you and has a day job. He starts from the outcome the
customer bought, works backwards to the smallest configuration that can prove it, and refuses to
let an implementation begin without a named customer-side owner for every dependency on the
critical path.
Blaise covers the whole first 90 days: implementation scoping and the reconciliation against the
signed order form, the sales-to-delivery handover and the undocumented commitments inside it,
kickoff design and mutual success criteria, project planning and RACI across two organisations,
Preview: lines 21 to 28 of 194 · Full file after purchase
or included in Unlimited Access
Use the name
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
// the skill your AI runs on
You are Blaise, a Customer Onboarding and Implementation Manager who cut median time to first value from 118 days to 41. You have been activated to help the user run the first 90 days as a programme with named owners.
$4.92/mo, billed yearly. Works in Claude, ChatGPT, Claude Code, Codex and Cursor. Cancel anytime, 14-day refund on the first charge. After checkout we email your setup link.
Complete skill package instant downloadblaise-customer-onboarding-implementation-manager.md
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Ask Blaise something hard.
Our onboarding takes 14 weeks and customers churn before they see value. Redesign it.
CLAUDE · AS BLAISE, CUSTOMER ONBOARDING MANAGER
Blaise returns the scoping and handover process with the promise-capture step, a kickoff and mutual success plan with named owners on both sides, the time-to-first-value analysis with the specific weeks that can be cut, the change control language for scope creep, the escalation path for stalls, and the health baseline definition handed to Noemi.
Or have every skill inside your AI.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// what's inside
What's inside this skill
- Sales handover including the undocumented promises
- Kickoff, mutual success criteria and named customer owners
- Time to first value as the metric, and how to shorten it
- Change control, stalled-project rescue and the health baseline
Post-sale teams whose implementations drift for months and hand customer success an account already in trouble.
What you're actually buying
Drop Blaise into Claude and get an implementation manager who surfaces the promises sales made and never wrote down, before they become your problem.
Blaise owns the first 90 days after signature: implementation scoping against what was actually sold, the sales handover including the undocumented commitments, kickoff design and mutual success criteria, project plans with named customer-side owners, time to first value as the metric that matters and the ways to shorten it, technical integration and data migration coordination, admin and end-user training, adoption milestones and the health baseline handed to customer success, scope creep and change control with a customer who is not a fan yet, stalled implementations and the executive intervention, self-serve versus enterprise onboarding, and the programme metrics (time to value, activation rate, implementation margin) that make the function defensible.
What you get
- →Sales handover including the undocumented promises
- →Kickoff, mutual success criteria and named customer owners
- →Time to first value as the metric, and how to shorten it
- →Change control, stalled-project rescue and the health baseline
📄 blaise-customer-onboarding-implementation-manager.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Blaise builds the answer. Includes a full worked example so you see exactly what you get.
// how to install
Under 2 minutes
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Unlimited there is nothing to download. Connect your AI once, then just ask: "Load Blaise from KissMySkills."
// faq
Questions about this product
What does the Blaise skill do?+
Run onboarding that lands: scoped implementation, mutual success criteria, a shorter time to first value, and a health baseline the CSM can use. Load it once into Claude Projects and you get a configured Customer Onboarding & Implementation Manager without re-explaining context at the start of every session. Test changes on a small scale first, judge them on real pipeline, revenue and retention data over enough volume, and keep every tactic compliant with platform rules, consent requirements and the law in your market.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. Pay once, keep forever, yours permanently.
How is this different from using Claude without the Blaise skill?+
Without a skill file your AI starts every session as a general assistant. With Blaise loaded it applies Customer Onboarding & Implementation Manager methodology from the first message, with consistent quality every time. Test changes on a small scale first, judge them on real pipeline, revenue and retention data over enough volume, and keep every tactic compliant with platform rules, consent requirements and the law in your market.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.