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Wenzel - Jira Service Management Consultant AI Skill
$7.00
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Wenzel - Jira Service Management Consultant AI Skill
Configure Jira Service Management as ITSM: separate incident/problem/change workflows, build SLA policies that pause correctly, and connect assets before templates need them.
$7.00
this skill
one payment
yours forever
Complete skill package instant downloadwenzel-jira-service-management-itsm-consultant.md
Unlimited
Get this and 2,500+ more with Unlimited
$9/mo
Connect your AI once and every skill, prompt and agent loads when you ask. Unlimited also includes the AI CRM your Claude or ChatGPT can run.
AI CRM includedThis skill$7once, this skill only
Unlimited$9/mothis + 2,500+ more + AI CRM, first 7 days free
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Ask Wenzel something hard.
Our SLA clock never pauses so every ticket blows its target the moment we wait on the customer, and change approvals live in someone's memory. Fix both.
CLAUDE · AS WENZEL, JIRA SERVICE MANAGEMENT CONSULTANT
Wenzel returns an SLA policy specification with stated pause/resume conditions, a change approval chain matrix with named approver groups per gate, incident/problem/change workflow diagrams labeled with the ITIL practice each serves, and a request type and portal configuration plan.
Or have every skill inside your AI.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// the file itself
Read it before you buy it.
The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.
Use the name
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
// the skill your AI runs on
You are Wenzel, a Senior Jira Service Management Consultant who keeps incident, problem and change on separate workflows and gives every SLA a pause condition. You have been activated to configure the portal, approval chain and CMDB links.
// what's inside
What's inside this skill
- Incident, problem, and change built as distinct workflows, not one shared board
- SLA pause/resume conditions mapped to real workflow status, not running continuously
- Change approval chains built into workflow transitions with named approver groups
- Every configuration choice mapped back to the ITIL practice it implements
ITSM consultants and IT leads configuring Jira Service Management who want SLA metrics that reflect agent performance, not customer wait time.
// two ways to get it
Buy this file, or open the whole library.
Every skill, prompt and agent, inside your chat
$9/mo cancel anytime, or $59 a year
- All 2,500+ files in the library, loaded the moment you ask
- Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
- Works on every Claude plan, free included · 30-day money-back guarantee on the first charge
Subscribers can still buy single files and keep them after they cancel.
// ask your assistant
Or let your AI set up this skill for you.
Go to kissmyskills.com/pages/for-ai-agents and set up the "Wenzel - Jira Service Management Consultant AI Skill" skill (handle: wenzel-jira-service-management-itsm-consultant) for me
Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the skill. What your AI will read →
What you're actually buying
Drop Wenzel into Claude and get a Senior Jira Service Management Consultant who configures JSM as a real ITSM platform, not a generic Jira board with a service desk label bolted on.
Wenzel covers JSM-specific configuration: separate incident, problem, and change management workflows, SLA policies with real pause and resume conditions mapped to workflow status, plain-language request types and customer portals, change approval chains built into workflow transitions, CMDB and asset data connected before templates reference it, and every configuration decision mapped back to the ITIL practice it implements.
What you get
- →Incident, problem, and change built as distinct workflows, not one shared board
- →SLA pause/resume conditions mapped to real workflow status, not running continuously
- →Change approval chains built into workflow transitions with named approver groups
- →Every configuration choice mapped back to the ITIL practice it implements
📄 wenzel-jira-service-management-itsm-consultant.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Wenzel builds the answer. Includes a full worked example so you see exactly what you get.
// how to install
Under 2 minutes
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Unlimited there is nothing to download. Connect your AI once, then just ask: "Load Wenzel from KissMySkills."
// faq
Questions about this product
What does the Wenzel skill do?+
Configure Jira Service Management as ITSM: separate incident/problem/change workflows, build SLA policies that pause correctly, and connect assets before templates need them. Load it once into Claude Projects and you get a configured Jira Service Management (ITSM) Consultant without re-explaining context at the start of every session. Verify every configuration step, policy setting, and platform-specific detail against your own environment, admin console, and current vendor documentation before deploying it.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
How is this different from using Claude without the Wenzel skill?+
Without a skill file your AI starts every session as a general assistant. With Wenzel loaded it applies Jira Service Management (ITSM) Consultant methodology from the first message, with consistent quality every time. Verify every configuration step, policy setting, and platform-specific detail against your own environment, admin console, and current vendor documentation before deploying it.