// the KissMySkills blog
ai agents
How to get real work out of Claude, ChatGPT and AI agents: skills and prompts that work, tool comparisons, and how to run a CRM, SEO and dashboards with your AI. New posts every week.
AI Agents vs Prompts: The Difference That Actually Matters
A prompt is one request. A skill is a method the assistant loads whenever the task matches. An agent takes multiple steps and decides its own next step. How to tell them apart, and a thir...
AI CRM That Works Both Ways: You on the Board, Your Agent in Chat
Most AI CRMs bolt an assistant onto a classic interface. KMS AI CRM works both ways: you use a normal pipeline board, while Claude or ChatGPT read, write and reshape the same CRM through ...
How to run your CRM from Claude (and ChatGPT): 15 prompts that work
Connect a CRM to Claude or ChatGPT through MCP and manage leads, calls, your daily agenda and even the CRM setup by chat. Setup in three steps plus 15 prompts you can copy.
A CRM for Your AI Agent: Track Progress and Keep a Logbook of Every Change
AI agents forget between chats. A CRM pipeline gives them a task tracker and a logbook: a journal on every card, decision records you can search, and a versioned setup history, so the age...
AI Answering Service vs Human Answering Service: Which One Fits Your Business?
AI answering services are cheaper and always on; human services handle emergencies and upset callers better. A side-by-side comparison with 2026 prices, a worked cost example and the hybr...
AI Receptionist for Small Business: What It Does, Costs and How to Set One Up
An AI receptionist answers every call, handles bookings and FAQs, and hands the rest to a person. What it costs in 2026, which small businesses it fits, and how to set one up in seven steps.
How to Use AI Agents for Data Analysis (2026 Guide)
What AI agents for data analysis actually do, where they go wrong, and how to get reliable answers from your data in 2026.
AI Automation for Small Business: Where to Actually Start
The best first AI automation is narrow and well-documented, not the most ambitious idea. Here's how to start without it becoming a mess.
Types of AI Agents Explained: From Chatbots to Autonomous Systems
Most AI agents are tool-calling chatbots, not autonomous systems. Here's how to tell the difference and what to expect from each.
Best AI Chatbot Alternatives to ChatGPT for Specific Tasks
There's no single best AI chatbot, only the right tool for the task at hand. A practical guide to matching AI tools to specific jobs.
Prompt Engineering 101: How to Get Better Answers from Any AI
The four building blocks of a good prompt (context, role, format, iteration) and a basic structure that works across any AI tool.
Anthropic Skills Explained: What Agent Skills Are, How They Differ From GPTs and Gems, and Where to Get Them
Anthropic skills explained in plain terms: what the Agent Skills SKILL.md format is, how it compares with GPTs, Gems and Copilot agents, and where to get them
How to Use AI Agents for Project Management (2026 Guide)
AI agents can turn goals into plans, tasks and status updates. Here's what they handle, what to keep human, and how to start with a ready-made PM agent.
Gemini 3.7 Flash: What It Is and How to Use It (2026)
Gemini 3.7 Flash is Google's fast, low-cost AI model for coding and agents. Here's what it does, where to use it, and how to get real results.
AI Agents for Small Business: A Practical Guide (2026)
How small businesses use AI agents in 2026: the best tasks to automate, what to avoid, real costs, and how to start without hiring a developer.