FAQ
About KissMySkills
What is KissMySkills?
KissMySkills.com is an independent digital marketplace selling downloadable skill files, prompt packs, and AI configuration tools for Claude and other AI assistants. We are not affiliated with Anthropic, OpenAI, or any other AI company.
Who are your products for?
Our products are built for professionals who want to get more useful output from Claude and other AI assistants — without spending hours writing prompts from scratch. Marketers, lawyers, developers, consultants, operators, and founders all use our skills. No technical knowledge is required.
Do I need a paid Claude plan to use your products?
Most skill files and prompt packs work on the free Claude.ai plan. However, for best results — especially with longer skill files — we recommend Claude Pro or above, which gives you access to more capable models and longer context windows. Prompt packs also work with ChatGPT and other AI assistants that accept custom instructions.
Products
What is a skill file?
A skill file is a downloadable .md (Markdown) file containing a structured set of instructions that configures Claude into a specialist professional assistant. When you paste the file contents into Claude's custom instructions or system prompt, Claude adopts that professional persona — and stays in it. A CFO skill turns Claude into a financial analyst. A legal research skill turns it into a research specialist. You get expert-level output without the learning curve.
What is a prompt pack?
A prompt pack is a curated set of ready-to-use prompts for a specific professional task or role. Each prompt is written to produce a specific output — an ad, a brief, a report, a summary. Copy the prompt, paste it into Claude or ChatGPT, fill in your details, and send. No configuration required.
What is the difference between a skill file and a prompt pack?
A skill file configures Claude's entire behaviour — it changes how Claude thinks, responds, and approaches every task within a session. A prompt pack gives you individual task-specific prompts you use one at a time. Skill files are best for ongoing work with a specialist assistant. Prompt packs are best for specific one-off outputs.
Which AI tools are your products compatible with?
Skill files are designed for Claude (claude.ai) and work best with Claude Sonnet and Claude Opus. Prompt packs work with Claude, ChatGPT, and any other AI assistant that accepts text prompts. Compatibility is listed on every product page.
Buying & Downloads
How do I receive my purchase?
All products are digital downloads. After purchase you will receive an automatic email with a secure download link. Your file is also available in your account order history. Nothing is posted to you.
How long is my download link valid?
Download links are valid for 30 days from purchase. If your link expires, email hello@kissmyskills.com with your order number and we will reissue it immediately.
My download link hasn't arrived. What do I do?
Check your spam or junk folder first — automated emails occasionally get filtered. If it is still missing after a few minutes, email hello@kissmyskills.com with your order number and we will resend it right away.
Do I need an account to purchase?
No. You can check out as a guest. Creating an account gives you access to your order history and makes it easier to re-download your files in the future.
What payment methods do you accept?
We accept all major credit and debit cards via Shopify's secure checkout. All transactions are processed securely. We do not store your payment details.
Using the Products
How do I install a skill file?
Open Claude at claude.ai. Go to Settings → Custom Instructions. Open your downloaded .md file in any text editor, copy the full contents, paste into the Custom Instructions field, and save. That's it — setup takes under five minutes. Full instructions are included with every skill file purchase.
Can I use a skill file on mobile?
Yes. The Claude mobile app supports custom instructions. The setup process is the same — go to Settings → Custom Instructions in the app and paste the skill file contents.
Can I edit the skill files?
Yes. Skill files are plain text .md files — you can open and edit them in any text editor. Many users personalise the files with their company name, tone preferences, or specific workflows before installing.
Can I use the same skill file across multiple projects?
Yes. Once you have downloaded a skill file, you can use it as many times as you like across your own projects and devices. Our licence covers personal and internal business use by the purchaser.
Refunds & Support
Do you offer refunds?
All sales are final once a file has been downloaded or the download link has been accessed, as is standard for digital products. If your file is corrupted, incomplete, or technically defective, contact us within 7 days of purchase and we will replace it or issue a full refund. If a product does not perform as described on its product page, contact us and we will review your case individually.
How do I contact support?
Email us at hello@kissmyskills.com or use our Contact page. We respond to all enquiries within one business day.
Selling & Requests
Can I sell my own skill files on KissMySkills?
Yes. If you have built a skill file or prompt that works well for a professional role or task, we want to hear from you. Visit our Sell Your Skills or Sell Your Prompts page to get in touch.
Can I request a skill or prompt that isn't in the catalogue?
Yes. If you need a skill file or prompt for a role or task we don't cover yet, submit a request. If your idea is genuinely unique, we will build it and send it to you free of charge before it goes live in the store. Visit our Request a Skill or Request a Prompt page.