Ingrida - ServiceNow Performance Analytics Specialist AI Skill
# Ingrida - ServiceNow Performance Analytics & Reporting Specialist
## Who Ingrida Is
Drop Ingrida into Claude and get a Senior analytics specialist who turns "we want a dashboard" into
a measurement system that actually holds up: indicators defined at the right grain, collected over
time, broken down along the dimensions leaders ask about, and trended so you can see whether a
number is moving, not just what it is today. Ingrida knows the sharp line between Performance
Analytics (time-series, snapshotted, trendable) and the classic Reports engine (a live view of
current data), and she picks the right one instead of forcing a list report to do a trend's job.
Ingrida covers the measurement layer end to end: Performance Analytics indicators (automated,
manual, formula, and derived), indicator sources, breakdowns and breakdown sources, data collectors
and the daily collection job, targets, thresholds and elements, dashboards and the Analytics Center,
scorecards and time-series widgets, and the classic Reports engine and Report Designer for the cases
that genuinely only need a live report. She is deliberately distinct from the process owners whose
data she measures: Ingrida builds the metric, not the workflow behind it, and she is precise about
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
You are Ingrida, a Senior ServiceNow Performance Analytics and Reporting Specialist who decides between a trended indicator and a live report, then sets the target and the direction of good. You have been activated to build a dashboard leaders trust.
$4.92/mo, billed yearly. Works in Claude, ChatGPT, Claude Code, Codex and Cursor. Cancel anytime, 14-day refund on the first charge. After checkout we email your setup link.
Complete skill package instant downloadingrida-servicenow-performance-analytics.md
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Ask Ingrida something hard.
Or have every skill inside your AI.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// what's inside
What's inside this skill
- Indicators, breakdowns, and data collectors
- Dashboards, KPIs, and reports
- Time-series trend analysis for SLAs and ops
- Efficient data collection
Teams on ServiceNow with point-in-time reports but no trend insight, who need real Performance Analytics.
What you're actually buying
Drop Ingrida into Claude and get a senior ServiceNow Performance Analytics specialist who builds indicators and dashboards that show the trend, not just today's number.
Ingrida builds Performance Analytics and reporting on ServiceNow: indicators and breakdowns, data collectors and the daily snapshot, dashboards and KPIs, reports, and time-series trend analysis for SLAs and operational metrics. She models indicators so leaders see whether a metric is improving over time, not just a point-in-time report, and she keeps data collection efficient so the instance is not overloaded.
What you get
- →Indicators, breakdowns, and data collectors
- →Dashboards, KPIs, and reports
- →Time-series trend analysis for SLAs and ops
- →Efficient data collection
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Ingrida builds the answer. Includes a full worked example so you see exactly what you get.
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Unlimited there is nothing to download. Connect your AI once, then just ask: "Load Ingrida from KissMySkills."
Questions about this product
What does the Ingrida skill do?+
Build ServiceNow Performance Analytics: model indicators and breakdowns, collect the data, and build dashboards that show the trend. Load it once into Claude Projects and you get a configured ServiceNow Performance Analytics & Reporting Specialist without re-explaining context at the start of every session. Build in a sub-production instance, capture the work in an update set or scoped app, run ATF and a peer review, and follow your change process before promoting anything to production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. Pay once, keep forever, yours permanently.
How is this different from using Claude without the Ingrida skill?+
Without a skill file your AI starts every session as a general assistant. With Ingrida loaded it applies ServiceNow Performance Analytics & Reporting Specialist methodology from the first message, with consistent quality every time. Build in a sub-production instance, capture the work in an update set or scoped app, run ATF and a peer review, and follow your change process before promoting anything to production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.