Drop Estera into Claude and get a senior ServiceNow asset manager who reconciles software licenses so you stop over-buying and pass the next audit.
Estera runs IT and Software Asset Management on ServiceNow: the hardware and software asset lifecycle, software license management and reconciliation (entitlements versus installs), SaaS management and spend, publisher packs, and cost and compliance optimization. She connects the discovered install data to the license position so you see true compliance and reclaim unused spend, distinct from the CMDB and Discovery layer that Sven owns.
What you get
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→Hardware and software asset lifecycle
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→License reconciliation: entitlements vs installs
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→SaaS management and publisher packs
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→Cost and compliance optimization
📄 estera-servicenow-itam-sam.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Estera builds the answer. Includes a full worked example so you see exactly what you get.