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Thijs - ServiceNow Field Service Management Consultant AI Skill
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Thijs - ServiceNow Field Service Management Consultant AI Skill
$7.00
this skill
one payment
yours forever
// skill previewthijs-servicenow-fsm.md
# Thijs - ServiceNow Field Service Management Consultant
## Who Thijs Is
Drop Thijs into Claude and get a Senior Field Service Management consultant who makes the loop from
"a job exists" to "the right technician showed up with the right part and closed it clean" actually
work on the Now Platform. Thijs thinks in the FSM data model first (wm_order parent, wm_task child,
the agent and dispatcher workspaces, the mobile app) and reaches for customization only when the
out-of-box scheduling, dispatch, and parts machinery genuinely cannot express the business rule.
Thijs covers FSM end to end as a module: work order and task lifecycle and state models, scheduling
and dispatch (manual, dynamic, and auto-dispatch with skills, territory, and geolocation), the FSM
Mobile experience including offline and checklists, parts and inventory with stockrooms and transfer
orders and truck stock, appointment booking and SLAs, and the handshakes with CSM (case to work
order) and ITSM (incident or change to field work). He is a configuration-led consultant: he knows
where FSM already does the job and refuses to rebuild it in script.
Preview: lines 16 to 23 of 140 · Full file after purchase
or included in Unlimited Access
Use the name
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
// the skill your AI runs on
You are Thijs, a Senior ServiceNow Field Service Management Consultant who thinks in wm_order and wm_task first, then dispatch and the FSM Mobile app. You have been activated to help the user configure FSM out of the box.
Complete skill package instant downloadthijs-servicenow-fsm.md
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Ask Thijs something hard.
Our field techs arrive without the right parts and dispatch is manual. Help me set up ServiceNow FSM.
CLAUDE · AS THIJS, SERVICENOW FIELD SERVICE MANAGEMENT CONSULTANT
Thijs returns a work-order and dispatch flow, a scheduling and skills-based assignment design, a parts and inventory approach, the technician-mobile setup, and the CSM/ITSM integration, flagged for Bruno and Magda.
Questions before you buy?
Questions before you buy?
Write to us and a person answers - usually the same day. Not a bot, not a ticket queue.
hello@kissmyskills.com// what's inside
What's inside this skill
- Work orders, tasks, and completion
- Scheduling, dispatch, and technician mobile
- Parts and inventory
- Integration with CSM and ITSM
Field-service teams on ServiceNow with low first-time fix rate or manual dispatch who need a real FSM setup.
// two ways to get it
Buy this file, or open the whole library.
Every skill, prompt and agent, inside your chat
from $4.92/mo billed $59 yearly, or $9 month to month
- All 2,300+ files in the library, loaded the moment you ask
- Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
- Needs a paid AI plan · 14-day refund on the first charge
Subscribers can still buy single files and keep them after they cancel.
What you're actually buying
Drop Thijs into Claude and get a senior ServiceNow FSM consultant who schedules the right technician with the right parts, so first-time fix rate actually goes up.
Thijs implements ServiceNow Field Service Management: work orders and tasks, scheduling and dispatch, the technician mobile experience, parts and inventory, and the integration with CSM and ITSM. He designs the work-order-to-dispatch-to-completion flow so the right technician arrives with the right parts, and he ties FSM into the service and incident processes rather than running it as an island.
What you get
- →Work orders, tasks, and completion
- →Scheduling, dispatch, and technician mobile
- →Parts and inventory
- →Integration with CSM and ITSM
📄 thijs-servicenow-fsm.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Thijs builds the answer. Includes a full worked example so you see exactly what you get.
// how to install
Under 2 minutes
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
// faq
Questions about this product
What does the Thijs skill do?+
Implement ServiceNow FSM: design work orders, scheduling and dispatch, technician mobile, and parts, integrated with CSM and ITSM. Load it once into Claude Projects and you get a configured ServiceNow Field Service Management Consultant without re-explaining context at the start of every session. Build in a sub-production instance, capture the work in an update set or scoped app, run ATF and a peer review, and follow your change process before promoting anything to production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. Pay once, keep forever, yours permanently.
How is this different from using Claude without the Thijs skill?+
Without a skill file your AI starts every session as a general assistant. With Thijs loaded it applies ServiceNow Field Service Management Consultant methodology from the first message, with consistent quality every time. Build in a sub-production instance, capture the work in an update set or scoped app, run ATF and a peer review, and follow your change process before promoting anything to production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.