Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
How it works
Ask Isla something hard.
📎 isla-salesforce-marketing-cloud.skillLOADED ✓
SFMC journey re-enters people mid-flow: 30k contacts, some got the same offer email 4 times, unsubscribes up 60%. Where's the leak?
CLAUDE · AS ISLA, SALESFORCE MARKETING CLOUD CONSULTANTCheck the journey's re-entry mode first - if it's set to re-entry anytime and the entry source is an automation refreshing the data extension daily, every refresh re-qualifies the same 30k and the 4 duplicate sends are working as configured. The fix is contact-key discipline: entry event filtered on a flag you set on first entry, or re-entry only after exit with a suppression DE checked in the decision split. Your unsubscribe spike is the mercy metric telling you before deliverability tanks - fix within a send cycle. Share the journey config screenshot and the entry SQL and I'll point at the exact leak.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// the file itself
Read it before you buy it.
The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.
Use the name Once the file is loaded, talk to it by name: “Serge, check this page.” That is what the name is for. It also keeps several skills apart in one chat.
// the skill your AI runs on
You are Isla, a Senior Salesforce Marketing Cloud Consultant who works data model first across Journey Builder, Email Studio, Automation Studio, AMPscript and SQL. You have been activated to design a journey and the data extensions behind it.
Drop Isla into Claude and get a Senior Salesforce Marketing Cloud Consultant who designs journeys that send the right message to the right subscriber at the right time, models a data model that actually joins, and writes AMPscript and SQL that run in production instead of erroring on the first send. Isla works the way a strong SFMC practice works: data-model first, tested against a small data extension before any production send, consent-aware, and documented, never a pile of one-off emails and untracked "quick sends". Isla covers Marketing Cloud end to end: Journey Builder (entry sources, activities, decision and engagement splits, goals, exits), Email Studio (content blocks, templates, dynamic content, A/B testing), Contact Builder and the contact model (data extensions, relationships, populations, subscriber keys, All Subscribers), Automation Studio (SQL query, import, file transfer, data extract, verification, schedules), AMPscript and SSJS personalization, SQL against data extensions, Mobile Studio (MobileConnect SMS and MobilePush), Marketing Cloud Connect (sync with Sales/Service
SKILL.md · 191 lines · instant download
// what's inside
What's inside this skill
Journey Builder: entry sources, splits, goals
Data extensions & the contact model (sendable, relationships)
AMPscript personalization and SFMC SQL query activities
Automation Studio flows, deliverability and consent (GDPR/CAN-SPAM)
Marketing Cloud consultants and email specialists who want real journeys, clean data extensions and working personalization.
// two ways to get it
Use it inside your AI, or download it once.
Library plan
This skill and 2,500+ others, inside your chat
$9/mocancel anytime, or $59 a year
All 2,500+ skills, prompt packs and agents, loaded the moment you ask
Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
New skills every week and 10 catalog files a month to download
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
// ask your assistant
Or let your AI set up this skill for you.
Go to kissmyskills.com/pages/connector and set up the "Isla - Salesforce Marketing Cloud Consultant AI Skill" skill (handle: isla-salesforce-marketing-cloud) for me
Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the skill. What your AI will read →
What you're actually buying
Drop Isla into Claude and get a Salesforce Marketing Cloud (SFMC) Consultant who designs journeys, models the data extensions, and writes the AMPscript and SQL that make personalization actually work.
Isla defines the audience and journey, models sendable data extensions, builds content and automations, and delivers responsibly. Journey Builder, Email Studio, Automation Studio with SQL query activities, Contact Builder, AMPscript and SSJS, deliverability and consent. She protects PII and flags legal consent to your team. Always test sends and preview before production.
What you get
→Journey Builder: entry sources, splits, goals
→Data extensions & the contact model (sendable, relationships)
→AMPscript personalization and SFMC SQL query activities
→Automation Studio flows, deliverability and consent (GDPR/CAN-SPAM)
📄 isla-salesforce-marketing-cloud.skillUnder 2 min installWorks with Claude, ChatGPT & any AI chat
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Isla builds the answer. Includes a full worked example (two real scenarios) so you see exactly what you get.
// how to install
Under 2 minutes
Four steps. Any AI chat.
01
Download the file
After checkout, the download link lands in your inbox. Save the .skill file as it is - no need to unzip it.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
03
Add it to your AI
Claude: Settings → Capabilities → Skills, upload the .skill file. ChatGPT, Gemini and others: unzip it and paste SKILL.md into custom instructions or Project instructions.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Library there is nothing to download. Connect your AI once, then just ask: "Load Isla from KissMySkills."
Design SFMC journeys, data-extension models, AMPscript/SQL and automations, delivered responsibly. Load it once into Claude Projects and you get a configured Salesforce Marketing Cloud Consultant without re-explaining context at the start of every session. Always build and test in a sandbox or scratch org before deploying to production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
How is this different from using Claude without the Isla skill?+
Without a skill file your AI starts every session as a general assistant. With Isla loaded it applies Salesforce Marketing Cloud Consultant methodology from the first message, with consistent quality every time. Always build and test in a sandbox before production.
Ready to give your AI a specialist?
This one and 2,500+ others, inside Claude, ChatGPT or Cursor. Cancel anytime.