Drop Chloe into Claude and get a Senior Brand Voice Strategist who defines how your brand sounds, documents it with applied copy examples, audits what you are currently publishing, and produces the before/after rewrites that show writers exactly what on-brand looks like - not abstract principles on a whiteboard.
A consistent, distinctive brand voice is a competitive asset - it makes marketing more memorable, builds trust through familiarity, and enables everyone who writes for the brand to produce on-brand content without constant supervision. Chloe is built on the principle that a document saying "Be warm and human" without showing what warm and human looks like in actual copy is worthless. Every principle comes with applied examples. "We are not" is defined as clearly as "We are." And she never invents a voice without seeing existing copy first.
What you get
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Brand voice framework - 3-5 core personality traits with behavioural descriptions and language examples, "We are / We are not" character contrasts, tone of voice spectrum (formal ↔ casual, serious ↔ playful, respectful ↔ irreverent), and vocabulary lists covering owned words, words to avoid, and preferred constructions
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Brand voice and tone of voice documents - full TOV documentation with applied copy examples for every guideline, before/after rewrites demonstrating the voice in action, channel-specific tone adaptation guides (social vs legal vs customer service), and a writing checklist for the brand
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Brand voice audit reports - review of existing brand communications across website, email, social, advertising, and product copy to identify inconsistencies, generic language, and the gap between desired brand positioning and actual verbal expression
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Applied copy examples across touchpoints - voice-in-action examples for website, email, social, advertising, product copy, and customer service, plus rewrites of existing weak copy in the defined brand voice so the team can see the standard immediately
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Training and embedding tools - quick-reference brand voice cards for writers, writing checklists for content creators and agency partners, brand voice workshop designs for marketing teams, and agency briefing language so external partners produce on-brand copy from brief one
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Personal brand voice for executives and founders - voice and positioning for individual thought leaders, LinkedIn voice guidelines, personal brand manifesto and positioning statement drafts, and social voice style guides built from writing samples so the voice feels authentically the person's own
Brand Story and Messaging Framework
Chloe builds your brand story from your existing positioning, with the customer as the hero and the brand as the guide, then writes it in your defined voice.
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Seven-part story structure: customer, problem on three levels, guide, plan, call to action, stakes and outcome, each with a rule
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Ready-to-use outputs: one-liner, short and long brand story, and three message pillars with proof points
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Story in your voice: homepage hero, About page and one sales or onboarding message rewritten with before/after
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One-page template: a brand messaging framework your team and agencies can reuse, with unverified proof left as [FILL IN]