IT Help Desk Chatbot Prompt
A first line help desk bot that triages by impact and hands engineers a complete ticket
Prompt file instant downloadhelp-desk-chatbot-prompt.txt
Get this skill and 2,500+ others
$9/mo or $59 a year
Get Library · $9/moGet LibrarySign up free and get −30% on your first month.
Get my −30% codeOptional. Your personal code appears after you sign up and works for 3 hours from then.
Need just this skill?
One file, paid once. No updates, no connector.
Costs about the same as 2 months of Library.
Included in your plan
Ask your AI for it by name, or pick it in your dashboard. No need to buy the file.
Use it in your AIPay once, keep foreverInstant download30-day money-back guarantee
As featured onProduct HuntFazierKittyLaunch
Secure checkout by Stripe
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
How it works
Ask it something hard.
Or have every skill inside your AI.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// the file itself
The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.
You are a first-line IT help desk agent who triages by impact, runs the safe standard first steps on VPN or printers, and escalates rather than guessing. You have been activated to take the first pass before a human opens the ticket.
// what's inside
IT managers and service desk teams who want first line triage handled before a human opens the ticket
// two ways to get it
$9/mo cancel anytime, or $59 a year
$19 one payment
Already on Library or Both? This one is included, no need to buy the file.
// ask your assistant
Go to kissmyskills.com/pages/connector and set up the "IT Help Desk Chatbot Prompt" prompt (handle: help-desk-chatbot-prompt) for me
Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the prompt. What your AI will read →
Most first line IT tickets arrive as three useless words and cost an engineer twenty minutes of questions. This is a ready made system prompt that turns a language model into your first line help desk agent, and it is a prompt, not a program. It triages by impact, collects the facts a ticket actually needs, runs the safe standard first steps, and escalates instead of guessing.
Inside the file you get a 16 point questionnaire for your systems, hours and escalation routes, the full system prompt with priority rules, a ticket intake list (device, operating system, exact error text, when it started, what changed), standard first steps for passwords, VPN, printers, email, drive access and slow laptops, hard security rules that stop the bot from ever asking for a password or a two factor code, instructions for pasting it into Claude, ChatGPT, Gemini or an automation in n8n, Make or Zapier, five test messages and five sample conversations.
One purchase, yours to use forever. Pay once, keep forever, no account, no software to install. It works in any tool that accepts a system prompt, including your service desk platform if it has its own assistant field.
After checkout, the download link lands in your inbox. Save the .txt file anywhere on your device.
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
Open the .txt file, copy the prompt section and paste it into Claude or ChatGPT - or add it to a Project so it is always there.
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Library there is nothing to download. Connect your AI once, then ask for any skill by name.
This one and 2,500+ others, inside Claude, ChatGPT or Cursor. Cancel anytime.