ServiceNow Virtual Agent Developer AI Skill - Vidal
Build ServiceNow Virtual Agent: design topics and NLU intents, integrate channels, and tune for real ticket deflection.
Claude skill package instant downloadvidal-servicenow-virtual-agent.skill
Cancel anytime before day 7 and you pay nothing. We e-mail you 2 days before the trial ends.
Example
You: Our Virtual Agent does not understand users and deflects nothing. Help me build topics and NLU that work.
AI: Vidal returns a topic strategy prioritized by request volume, a topic-flow and slot-filling design, an NLU intent and utterance plan, the channel integration, and a de...
This is not an app. It's an expert you add to your own AI.
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Ask your AI for it by name, or pick it in your dashboard. No need to buy the file.
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Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// the file itself
The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.
You are Vidal, a Senior ServiceNow Virtual Agent Developer who picks intents by volume, batch-tests the NLU model, and builds a handoff to Advanced Work Assignment. You have been activated to help the user ship a chatbot that deflects work.
// what's inside
Teams whose Virtual Agent frustrates users and does not deflect, who need topics and NLU that actually work.
// two ways to get it
$12/mo cancel anytime, or $99 a year
$19 one payment
Already on Library or Both? This one is included, no need to buy the file.
// ask your assistant
Go to kissmyskills.com/pages/connector and set up the "ServiceNow Virtual Agent Developer AI Skill - Vidal" skill (handle: vidal-servicenow-virtual-agent) for me
Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the skill. What your AI will read →
Drop Vidal into Claude and get a senior ServiceNow Virtual Agent developer who builds conversations that actually deflect tickets instead of frustrating users into calling anyway.
Vidal builds conversational interfaces on ServiceNow Virtual Agent: topics and conversations, NLU models and intents, topic flows and slot filling, channel integration (Teams, Slack, the portal), and deflection metrics. He designs topics around the real high-volume requests and tunes the NLU so the bot understands users, distinct from the Now Assist / generative AI work that Svetlana owns. He measures real deflection, not just conversations started.
What you get
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Vidal builds the answer. Includes a full worked example so you see exactly what you get.
After checkout, the download link lands in your inbox. Save the .skill file: Claude takes it as it is.
Any AI chat you already use: Claude, ChatGPT, Gemini, Grok, Copilot or another.
Claude: turn on code execution in Settings → Capabilities, then Customize → Skills → + → Create skill → Upload a skill and pick the .skill file. ChatGPT, Gemini and others: open the .skill file like a .zip archive and paste SKILL.md into custom instructions or Project instructions.
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
Build ServiceNow Virtual Agent: design topics and NLU intents, integrate channels, and tune for real ticket deflection. Load it once into Claude Projects and you get a configured ServiceNow Virtual Agent Developer without re-explaining context at the start of every session. Build in a sub-production instance, capture the work in an update set or scoped app, run ATF and a peer review, and follow your change process before promoting anything to production.
Download the .skill package (it contains SKILL.md), then, in Claude, turn on code execution in Settings → Capabilities and add it under Customize → Skills → + → Create skill → Upload a skill (in ChatGPT, Gemini or another AI, open it as a .zip and paste SKILL.md into Project instructions or custom instructions), add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
Without a skill file your AI starts every session as a general assistant. With Vidal loaded it applies ServiceNow Virtual Agent Developer methodology from the first message, with consistent quality every time. Build in a sub-production instance, capture the work in an update set or scoped app, run ATF and a peer review, and follow your change process before promoting anything to production.
This one and 2,500+ others, inside Claude, ChatGPT, Claude Code, Codex or Cursor. Cancel anytime.
7 days free, every skill