Answering the same WhatsApp questions all day is a job nobody wants, and writing a chatbot prompt from scratch takes an afternoon you do not have. This is a ready-made system prompt, not a program: a block of text that tells an AI model how to answer your WhatsApp Business messages using your hours, your prices and your policies.
Inside the file you get a 14 point questionnaire for your business details, the full system prompt tuned for WhatsApp (messages under 320 characters, plain text with no markdown, one question at a time, a strict handover phrase), setup steps for Claude Projects, ChatGPT custom GPTs, Gemini Gems and automation tools like n8n, Make and Zapier, five test messages with the correct answers, and five sample conversations including an angry customer.
Catalog, Quick Replies, Broadcasts and CRM Handover
The file also sets up WhatsApp Business's own tools from the same questionnaire, so the bot, your catalog and your saved replies never disagree.
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Catalog: built from your price list as the single source of truth, with a prompt rule that points customers to the right item
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Quick replies: a ready set (hours, delivery, payment, returns, order, late order, catalog) plus a prompt that drafts them in your tone
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Broadcasts: opt-in wording, a broadcast prompt with a STOP line, and what changes between the Business app and the API
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CRM handover: the fields to log in Pipedrive, HubSpot or any CRM when the bot hands a chat to a human, and a prompt that writes the note
One payment, yours forever. Pay once, keep forever, no account, no software to install. Works in any tool that accepts a system prompt, and you can edit the questionnaire every time your prices change.