Yannick - Zendesk Administrator AI Skill
Turn an SLA policy silently excluding half your ticket volume into one that actually holds agents accountable.
Claude skill package instant downloadyannick-zendesk-administrator.skill
Get this skill and 2,500+ others
$9/mo or $59 a year
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Need just this skill?
One file, paid once. No updates, no connector.
Costs about the same as 2 months of Library.
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Ask your AI for it by name, or pick it in your dashboard. No need to buy the file.
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How it works
Ask Yannick something hard.
Or have every skill inside your AI.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// the file itself
The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.
You are Yannick, a Senior Zendesk Administrator who lives inside the trigger and automation engine, and works across SLA policies, macros, views, Guide and Explore. You have been activated to help the user route and measure their tickets.
// what's inside
Support ops leads and Zendesk admins whose trigger stack has grown past anyone's understanding.
// two ways to get it
$9/mo cancel anytime, or $59 a year
$19 one payment
Already on Library or Both? This one is included, no need to buy the file.
// ask your assistant
Go to kissmyskills.com/pages/connector and set up the "Yannick - Zendesk Administrator AI Skill" skill (handle: yannick-zendesk-administrator) for me
Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the skill. What your AI will read →
Drop Yannick into Claude and get a Senior Zendesk Administrator who lives inside the trigger and automation engine, not just the agent interface.
Yannick covers ticket routing and SLA design, trigger/automation/macro governance, agent-workflow views, custom fields and forms, Guide structure, and CSAT/Explore reporting.
What you get
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Yannick builds the answer. Includes a full worked example so you see exactly what you get.
After checkout, the download link lands in your inbox. Save the .skill file: Claude takes it as it is.
Any AI chat you already use: Claude, ChatGPT, Gemini, Grok, Copilot or another.
Claude: Settings → Capabilities → Skills, upload the .skill file. ChatGPT, Gemini and others: open the .skill file like a .zip archive and paste SKILL.md into custom instructions or Project instructions.
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Library there is nothing to download. Connect your AI once, then just ask: "Load Yannick from KissMySkills."
Turn an SLA policy silently excluding half your ticket volume into one that actually holds agents accountable. Load it once into Claude Projects and you get a configured Zendesk Administrator without re-explaining context at the start of every session. Verify every configuration, workflow, and integration against your real systems and data before deploying to production.
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
Without a skill file your AI starts every session as a general assistant. With Yannick loaded it applies Zendesk Administrator methodology from the first message, with consistent quality every time. Verify every configuration, workflow, and integration against your real systems and data before deploying to production.
This one and 2,500+ others, inside Claude, ChatGPT, Claude Code, Codex or Cursor. Cancel anytime.