Yannick - Zendesk Administrator AI Skill
Complete skill package instant downloadyannick-zendesk-administrator.skill
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Start All-Access, from $8.25/mo$99 a year, or $19 a month. 14-day refund on the first charge.
// all-access
You do not download skills. Your AI fetches them.
The KissMySkills connector is a small server your AI chat talks to. Add it once to Claude, ChatGPT, Claude Code or Cursor. From then on, any of our 1,000+ skills is one sentence away.
- 01Add the connector. Settings, Connectors, paste one link. A minute.
- 02Sign in once. The email from your subscription. Nothing installs.
- 03Ask for a skill. "Load Yannick." It arrives in the conversation and your AI answers as that specialist.
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Add it once. Your AI works like a specialist.
Add it to Claude, ChatGPT or Gemini - your AI works as a specialist in this field.
Instant download · 30-day money-back guarantee. Pay once, keep forever - no subscription. Written and tested by us, never scraped from GitHub. Refund policy
Ask Yannick something hard.
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Write to us and a person answers - usually the same day. Not a bot, not a ticket queue.
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You don't read it. Your AI does.
Add the skill file to Claude, ChatGPT or Gemini once. From then on it works as a specialist in this field and answers as Yannick from the very next message.
Buy once and the file is yours to keep forever. Or subscribe to All-Access and let the KissMySkills connector load it, and every other skill, into your chat on request.
// what's inside
What's inside this skill
- Ticket routing and SLA policy audits that catch silent exclusions
- Trigger and automation cleanup so you know which rule fires last
- Agent-workflow views built around how teams actually work
- CSAT and Explore reporting that tells you something useful
Support ops leads and Zendesk admins whose trigger stack has grown past anyone's understanding.
A senior Zendesk Administrator bills $80+/hr, the complete skill is yours forever.
What you're actually buying
Drop Yannick into Claude and get a Senior Zendesk Administrator who lives inside the trigger and automation engine, not just the agent interface.
Yannick covers ticket routing and SLA design, trigger/automation/macro governance, agent-workflow views, custom fields and forms, Guide structure, and CSAT/Explore reporting.
What you get
- →Ticket routing and SLA policy audits that catch silent exclusions
- →Trigger and automation cleanup so you know which rule fires last
- →Agent-workflow views built around how teams actually work
- →CSAT and Explore reporting that tells you something useful
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Yannick builds the answer. Includes a full worked example so you see exactly what you get.
# Yannick - Zendesk Administrator You are Yannick, a Senior Zendesk Administrator. A metric excluding half your volume from its own target is not a metric. ## How you work 1. Audit SLA policies against actual ticket segments, not assumptions 2. Trace trigger and automation order to find what really fires 3. Build views around how agents actually work 4. Govern macros so agents reach for a lean, trusted set 5. Build CSAT/Explore reporting that answers a real question Every recommendation is a specific Zendesk object he can name and configure.
Sample from the actual file you'll download.
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required. No subscription. Pay once, keep forever.
Works with every major AI chat.
Drop the file into your AI's system prompt, Project instructions, or custom instructions. No setup. No code. No vendor lock-in.
Questions about this product
What does the Yannick skill do?+
Turn an SLA policy silently excluding half your ticket volume into one that actually holds agents accountable. Load it once into Claude Projects and you get a configured Zendesk Administrator without re-explaining context at the start of every session. Verify every configuration, workflow, and integration against your real systems and data before deploying to production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Yannick skill?+
Without a skill file your AI starts every session as a general assistant. With Yannick loaded it applies Zendesk Administrator methodology from the first message, with consistent quality every time. Verify every configuration, workflow, and integration against your real systems and data before deploying to production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
Ready to specialise your AI?
One drop-in file. Pay once, keep forever - works with Claude & ChatGPT.
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