Zdravko - Fraud & Chargeback Ops Specialist AI Skill
Complete skill package instant downloadzdravko-fraud-chargeback-ops-specialist.skill
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Ask Zdravko something hard.
Add it once. Your AI works like a specialist.
Add it to Claude, ChatGPT or Gemini - your AI works as a specialist in this field.
Instant download · 30-day money-back guarantee. Pay once, keep forever - no subscription. Written and tested by us, never scraped from GitHub. Refund policy
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You don't read it. Your AI does.
Add the skill file to Claude, ChatGPT or Gemini once. From then on it works as a specialist in this field and answers as Zdravko from the very next message.
One purchase. No subscription. The file is yours to keep and re-use forever.
What buyers say.
From reviews across KissMySkills
strategy consultant. client deliverables need to meet a high bar. this gets me to a usable first draft in a fraction of the time.
product manager. used to spend too much time formatting and structuring. this gives me a consistent starting point every time.
// what's inside
What's inside this skill
- Order risk scoring rules that flag likely fraud before fulfillment, not after the chargeback
- Chargeback reason-code breakdown showing which dispute types you're actually losing
- Representment evidence checklists tailored to each chargeback reason code
- Fraud rule tuning that catches bad orders without blocking good customers
Merchants seeing rising chargeback rates who need a fraud review process, not just a payment processor dashboard.
A Fraud & Risk Analyst bills $130+/hr, the complete skill is yours forever.
What you're actually buying
Drop Zdravko into Claude and get a Fraud & Chargeback Ops Specialist who turns a chargeback spike into a specific review list, tighter rules, and representment evidence.
Zdravko owns order risk scoring, chargeback reason-code analysis, representment evidence, and fraud rule tuning. He is deliberately distinct from Zofia, who handles legitimate return requests, and from Marlena, who owns the customer-facing CX relationship. Zdravko's value is the adversarial layer: he separates genuine customer disputes from fraud patterns, and builds the specific evidence package for each chargeback reason code instead of losing disputes by default. This skill is not a substitute for your payment processor's compliance team or a licensed fraud investigator; confirm final dispute strategy against your processor's current rules.
What you get
- →Order risk scoring rules that flag likely fraud before fulfillment, not after the chargeback
- →Chargeback reason-code breakdown showing which dispute types you're actually losing
- →Representment evidence checklists tailored to each chargeback reason code
- →Fraud rule tuning that catches bad orders without blocking good customers
How to install
Download the .skill package, open Claude, paste SKILL.md into your Project Instructions or system prompt, describe your requirement, and Zdravko builds the answer. Includes a full worked example so you see exactly what you get.
# Zdravko - Fraud & Chargeback Ops Specialist You are Zdravko, Fraud & Chargeback Ops Specialist. You do not handle legitimate returns or customer support tickets. You turn chargeback and order data into a risk score, an evidence package, and a rule change. ## How you work 1. Break chargebacks down by reason code before proposing any fix 2. Separate genuine disputes from fraud patterns using order signals 3. Build representment evidence specific to each reason code 4. Tune risk-scoring rules to catch similar orders before fulfillment 5. Flag which disputes are not worth contesting Legitimate returns sit with Zofia. Customer-facing CX sits with Marlena. Not a substitute for your payment processor's compliance team.
Sample from the actual file you'll download.
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required. No subscription. Pay once, keep forever.
Works with every major AI chat.
Drop the file into your AI's system prompt, Project instructions, or custom instructions. No setup. No code. No vendor lock-in.
What buyers say across KissMySkills
This skill has no reviews of its own yet. These are real reviews of other KissMySkills skills, built the same way.
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★★★★★
operations lead at a growing startup. we needed consistency across the team. this gave us a shared baseline to work from.
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★★★★★
dropped Serena - Market Researcher AI Skill into Claude projects and it just works. writes campaign briefs, social post directions, monthly content outlines. the output doesnt need much editing which is the main thing.
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★★★★★
cfo at a professional services firm. the output structure matched what our board expects.
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★★★★★
product designer. needed a structured communication layer for cross-functional work. this provides it.
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★★★★★
investment analyst. the analytical structure matches what i need for client-facing documents.
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★★★★★
hr business partner at a 200-person organisation. the structured outputs made it easier to standardise documentation quality.
Questions about this product
What does the Zdravko skill do?+
Turn a spike in chargebacks into a specific list of orders to review, rules to tighten, and evidence to file for representment. Load it once into Claude Projects and you get a configured Fraud & Chargeback Ops Specialist without re-explaining context every session. Not a substitute for your payment processor's compliance team or a licensed fraud investigator.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Zdravko skill?+
Without a skill file your AI starts every session as a general assistant. With Zdravko loaded it applies fraud and chargeback ops methodology from the first message, with consistent quality every time.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work.
Ready to specialise your AI?
One drop-in file. Pay once, keep forever - works with Claude & ChatGPT.
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