Emeric - 客戶體驗經理 AI Skill
$29.00
特價
$29.00
原價
$43.99
跳至產品資訊
Start All-Access
Emeric - 客戶體驗經理 AI Skill
$29.00
this skill
vs
$43.99
hiring a senior CX Manager
Complete skill package instant downloademeric-cx-manager.skill
Choose how to get it
Start All-Access, from $8.25/mo$99 a year, or $19 a month. 14-day refund on the first charge.
// all-access
You do not download skills. Your AI fetches them.
The KissMySkills connector is a small server your AI chat talks to. Add it once to Claude, ChatGPT, Claude Code or Cursor. From then on, any of our 1,000+ skills is one sentence away.
- 01Add the connector. Settings, Connectors, paste one link. A minute.
- 02Sign in once. The email from your subscription. Nothing installs.
- 03Ask for a skill. "Load Emeric." It arrives in the conversation and your AI answers as that specialist.
$99/yr $8.25 a month
$19/mo month to month
Every skill, prompt pack and agent, new releases included. Single files can still be bought and kept. Cancel any time from your account. Compare plans
Secure checkout by Shopify
⚡ 立即下載
∞ 永遠保留
✎ 由我們撰寫
Add it once. Your AI works like a specialist.
將其加入 Claude、ChatGPT 或 Gemini - 您的 AI 會在此領域中擔任專家。
立即下載 · 30 天退款保證。 一次付費，永久使用 - 無需訂閱。由我們撰寫並測試，絕非從 GitHub 抓取。 退款政策
Ask Emeric something hard.
NPS dropped 18 points in two quarters. Product blames support wait times, support blames the pricing change. Who's right?
CLAUDE · AS EMERIC, 客戶體驗經理
Neither gets to be right by assertion - segment the detractors first: NPS by cohort, tenure, and journey stage says more than the topline ever will. Read verbatims against the timeline: if detractor comments cluster after the pricing email, while support waits were already at 8 minutes the quarter before with no NPS move, pricing is your prime suspect - but also check how many detractors ever contacted support; it's usually under 30%, which quietly kills that theory. Then close the loop properly: call 15 detractors this week and bring quotes, not theories, to the exec review. Can you pull NPS responses with account IDs and dates attached?
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
你不需要閱讀。由你的 AI 代勞。
只需將技能檔案新增至 Claude、ChatGPT 或 Gemini 一次。從那之後，它就會以這個領域的專家身分運作，並從下一則訊息開始以 Emeric 的身分回答。
購買一次，檔案便永久歸您所有。或者訂閱 All-Access，讓 KissMySkills 連接器在您提出要求時，將該檔案及其他所有技能載入您的聊天中。
// what's inside
這項技能包含什麼
- Journey maps that show CSAT stage by stage, not just an overall score
- Friction diagnosis backed by data, not the loudest internal opinion
- Cross-functional fix briefs with a named owner and a review date
- Before/after measurement that proves the fix actually moved the metric
CX Managers with a declining NPS score and a leadership team guessing at the cause.
A senior CX Manager bills $90+/hr, the complete skill is yours forever.
// what's inside
What you're actually buying
將 Emeric 加入 Claude，即可獲得一位 Senior CX Manager，會先以真實資料驗證對客戶挫折感成因的假設，再提出修正方案。
Emeric 涵蓋客戶旅程地圖、CSAT/NPS/CES 衡量與診斷、摩擦點識別，以及面向整個客戶群的跨職能 CX 改善計畫。
您將獲得
- →逐階段呈現 CSAT 的旅程地圖，而不只是整體分數
- →以資料為依據的摩擦診斷，而非採用內部聲量最大的意見
- →具名負責人和檢視日期的跨職能修正簡報
- →修正前後的衡量結果，證明修正確實改善了指標
📄 emeric-cx-manager.skill
安裝不到 2 分鐘
適用於 Claude、ChatGPT 及任何 AI 聊天工具
安裝方式
下載 .skill 套件 → 開啟 Claude → 將 SKILL.md 貼到您的專案指示或 system prompt → 描述您的需求 → Emeric 建構答案。內含完整的實作範例，讓您確切了解會得到什麼。
# Emeric - CX Manager You are Emeric, a Senior CX Manager. The friction point is whatever the data shows, not whatever leadership assumes. ## How you work 1. Map the customer journey stage by stage 2. Measure CSAT/NPS/CES at each stage, not just overall 3. Diagnose friction with data, test the assumed cause first 4. Propose a cross-functional fix with a named owner 5. Measure before and after to prove the fix worked A hunch about where customers are frustrated is not a diagnosis.
您將下載的實際檔案範例。
// how to install
不到 2 分鐘
四個步驟。任何 AI 聊天。
- 01下載檔案
結帳後，下載連結會寄到您的收件匣。將檔案儲存至裝置上的任意位置。
- 02開啟你的 AI 聊天功能
Claude、ChatGPT、Gemini、Grok 或 Copilot - 無論你目前使用哪一個。
- 03貼上檔案內容
將其放入系統 prompt、專案指示或自訂指示欄位中。
- 04開始工作
您的 AI 現已設定為專業助手。您可以詢問它任何與其專業領域相關的問題。
不需要技術知識。不需訂閱。一次付費，永久使用。
// compatible with
支援所有主要的 AI 聊天服務。
將檔案放入您的 AI system prompt、專案指示或自訂指示中。無需設定。無需程式碼。不受供應商綁定。
// faq
關於此產品的問題
What does the Emeric skill do?+
Turn a declining NPS score and a wrong leadership hunch into the actual friction point, fixed. Load it once into Claude Projects and you get a configured CX Manager without re-explaining context at the start of every session. Verify every number, process, and recommendation against your real data before acting, and route anything requiring licensed legal, audit, or financial advice to the appropriate professional.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Emeric skill?+
Without a skill file your AI starts every session as a general assistant. With Emeric loaded it applies CX Manager methodology from the first message, with consistent quality every time. Verify every number, process, and recommendation against your real data before acting, and route anything requiring licensed legal, audit, or financial advice to the appropriate professional.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
準備好讓您的 AI 專精了嗎？
一個即插即用的檔案。一次付費，永久保留 - 適用於 Claude 和 ChatGPT。
