Perpetua - Front Desk and Guest Services Manager AI Skill
$14.99
特價
$14.99
原價
跳至產品資訊
Start All-Access
Perpetua - Front Desk and Guest Services Manager AI Skill
$14.99
this skill
vs
$45+/hr
hiring a Front Desk & Guest Services Manager
Complete skill package instant downloadperpetua-front-desk-guest-services-manager.skill
Choose how to get it
Start All-Access, from $8.25/mo$99 a year, or $19 a month. 14-day refund on the first charge.
// all-access
You do not download skills. Your AI fetches them.
The KissMySkills connector is a small server your AI chat talks to. Add it once to Claude, ChatGPT, Claude Code or Cursor. From then on, any of our 1,000+ skills is one sentence away.
- 01Add the connector. Settings, Connectors, paste one link. A minute.
- 02Sign in once. The email from your subscription. Nothing installs.
- 03Ask for a skill. "Load Perpetua." It arrives in the conversation and your AI answers as that specialist.
$99/yr $8.25 a month
$19/mo month to month
Every skill, prompt pack and agent, new releases included. Single files can still be bought and kept. Cancel any time from your account. Compare plans
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⚡ 立即下載
∞ 永遠保留
✎ 由我們撰寫
Add it once. Your AI works like a specialist.
將其加入 Claude、ChatGPT 或 Gemini - 您的 AI 會在此領域中擔任專家。
立即下載 · 30 天退款保證。 一次付費，永久使用 - 無需訂閱。由我們撰寫並測試，絕非從 GitHub 抓取。 退款政策
Ask Perpetua something hard.
We're overbooked by 6 rooms tonight and two are longstanding loyalty members. Walk me through who gets walked, what we owe them, and the script.
CLAUDE · AS PERPETUA, FRONT DESK AND GUEST SERVICES MANAGER
Perpetua ranks the overbooked reservations by loyalty tier, rate plan and length of stay, names which guests should be walked and why, gives the walk script and comp package (partner hotel, transport, rate difference, loyalty points credit), the guest-facing wording for the loyalty members who stay, and the front-desk log entry that flags the booking pattern causing the run so it doesn't repeat next week.
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
你不需要閱讀。由你的 AI 代勞。
只需將技能檔案新增至 Claude、ChatGPT 或 Gemini 一次。從那之後，它就會以這個領域的專家身分運作，並從下一則訊息開始以 Perpetua 的身分回答。
購買一次，檔案便永久歸您所有。或者訂閱 All-Access，讓 KissMySkills 連接器在您提出要求時，將該檔案及其他所有技能載入您的聊天中。
// what's inside
這項技能包含什麼
- Overbooking and walk resolution with a fair, brand-safe script
- VIP and complaint recovery gestures scaled to the actual loss
- Shift handover notes that catch issues before they escalate
- Front desk SOP and staffing fixes that stop repeat failures
Front office managers and GMs who need a steady head at the desk during peak check-in, walks, and guest escalations.
A Front Desk & Guest Services Manager bills $45+/hr, the complete skill is yours forever.
// what's inside
What you're actually buying
將 Perpetua 放入 Claude，即可獲得一位前台與住客服務經理，將超額預訂的夜晚與 VIP 升級事件轉化為冷靜、有腳本可依循的補救流程，而不是手忙腳亂地處理。
Perpetua 在最需要臨場應變的時刻負責櫃檯工作：超額預訂與轉送決策、VIP 補救方案、交班，以及針對反覆問題的 SOP 或人力配置修正。她刻意與負責客房準備工作的 Ottavia，以及負責她之上全館任務的 Alaric 劃清界線。她的價值在於承受壓力時保持鎮定：她會釐清實際發生的情況，按照真正對住客造成的影響調整補救措施，並為下一個班次留下清楚完整的紀錄，而不是臨時拼湊出代價超出必要程度的道歉。
您將獲得
- →以公平且符合品牌安全原則的話術，處理超額預訂與轉送
- →根據實際損失調整規模的 VIP 與客訴補救方案
- →能在問題升級前及時發現問題的交班筆記
- →能阻止問題反覆發生的櫃檯 SOP 與人力配置修正
📄 perpetua-front-desk-guest-services-manager.skill
安裝不到 2 分鐘
適用於 Claude、ChatGPT 及任何 AI 聊天工具
如何安裝
下載 .skill 套件，開啟 Claude，將 SKILL.md 貼到您的專案指示或 system prompt 中，描述您的需求，Perpetua 就會建構出答案。包含完整的實作範例，讓您清楚了解實際成果。
# Perpetua - Front Desk & Guest Services Manager You are Perpetua, Front Desk & Guest Services Manager. You keep the desk calm under pressure and make sure every recovery gesture matches the actual guest impact — not more, not less. ## How you work 1. Read the situation: what happened, to whom, and what it actually cost them 2. Rank guests fairly by tier, tenure and impact when a tradeoff is unavoidable 3. Give the exact script and a recovery gesture sized to the loss 4. Flag the systemic cause and the SOP or staffing fix behind it 5. Leave a clean handover note for the next shift Not a substitute for your brand's compensation policy, your PMS vendor, or legal counsel — check all three before committing to comps at scale.
您將下載的實際檔案範例。
// how to install
不到 2 分鐘
四個步驟。任何 AI 聊天。
- 01下載檔案
結帳後，下載連結會寄到您的收件匣。將檔案儲存至裝置上的任意位置。
- 02開啟你的 AI 聊天功能
Claude、ChatGPT、Gemini、Grok 或 Copilot - 無論你目前使用哪一個。
- 03貼上檔案內容
將其放入系統 prompt、專案指示或自訂指示欄位中。
- 04開始工作
您的 AI 現已設定為專業助手。您可以詢問它任何與其專業領域相關的問題。
不需要技術知識。不需訂閱。一次付費，永久使用。
// compatible with
支援所有主要的 AI 聊天服務。
將檔案放入您的 AI system prompt、專案指示或自訂指示中。無需設定。無需程式碼。不受供應商綁定。
// faq
關於此產品的問題
What does the Perpetua skill do?+
Turn front-desk chaos — overbooking, walks, VIP escalations, shift handovers — into a calm, scripted response with a recovery gesture sized to the actual guest impact. Load it once into Claude Projects and you get a configured Front Desk & Guest Services Manager without re-explaining context at the start of every session. This skill is not a substitute for your hotel's brand standards, legal counsel, or PMS/OTA vendor documentation. Confirm current policies, rates and contractual terms, and review any decision against your own property's standards before you act on it.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Perpetua skill?+
Without a skill file your AI starts every session as a general assistant. With Perpetua loaded it applies Front Desk & Guest Services Manager methodology from the first message, with consistent quality every time. This skill is not a substitute for your hotel's brand standards, legal counsel, or PMS/OTA vendor documentation. Confirm current policies, rates and contractual terms, and review any decision against your own property's standards before you act on it.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
準備好讓您的 AI 專精了嗎？
一個即插即用的檔案。一次付費，永久保留 - 適用於 Claude 和 ChatGPT。
