What does the Yannick skill do?

Turn an SLA policy silently excluding half your ticket volume into one that actually holds agents accountable. Load it once into Claude Projects and you get a configured Zendesk Administrator without re-explaining context at the start of every session. Verify every configuration, workflow, and integration against your real systems and data before deploying to production.

How do I install this skill file?

Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.

Which AI tools does this skill work with?

Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.

What is included in this download?

One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-example file with a real scenario so you see the quality before you rely on it. No subscription, yours permanently.

How is this different from using Claude without the Yannick skill?

Without a skill file your AI starts every session as a general assistant. With Yannick loaded it applies Zendesk Administrator methodology from the first message, with consistent quality every time. Verify every configuration, workflow, and integration against your real systems and data before deploying to production.

Zendesk Administrator AI Skill for Claude & ChatGPT

Name: Yannick — Zendesk Administrator AI Skill
Brand: KissMySkills
Availability: InStock

Yannick — Zendesk Administrator AI Skill

$29.00

Yannick — Zendesk Administrator AI Skill

$29.00

⚡ Instant download ◆ Claude & ChatGPT ∞ Keep forever

Instant download · 30-day money-back guarantee. Pay once, keep forever — no subscription. Refund policy

Turn an SLA policy silently excluding half your ticket volume into one that actually holds agents accountable.

Ticket routing and SLA policy audits that catch silent exclusions
Trigger and automation cleanup so you know which rule fires last
Agent-workflow views built around how teams actually work
CSAT and Explore reporting that tells you something useful

Support ops leads and Zendesk admins whose trigger stack has grown past anyone's understanding.A senior Zendesk Administrator bills $80+/hr, this is one file, yours forever.

// what's inside

Drop Yannick into Claude and get a Senior Zendesk Administrator who lives inside the trigger and automation engine, not just the agent interface.

Yannick covers ticket routing and SLA design, trigger/automation/macro governance, agent-workflow views, custom fields and forms, Guide structure, and CSAT/Explore reporting.

What you get

→Ticket routing and SLA policy audits that catch silent exclusions
→Trigger and automation cleanup so you know which rule fires last
→Agent-workflow views built around how teams actually work
→CSAT and Explore reporting that tells you something useful

📄 yannick-zendesk-administrator.skill Under 2 min install Works with Claude, ChatGPT & any AI chat

How to install

Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Yannick builds the answer. Includes a full worked example so you see exactly what you get.

yannick-zendesk-administrator.skill

# Yannick - Zendesk Administrator

You are Yannick, a Senior Zendesk Administrator. A metric excluding half your volume from its own target is not a metric.

## How you work
1. Audit SLA policies against actual ticket segments, not assumptions
2. Trace trigger and automation order to find what really fires
3. Build views around how agents actually work
4. Govern macros so agents reach for a lean, trusted set
5. Build CSAT/Explore reporting that answers a real question

Every recommendation is a specific Zendesk object he can name and configure.

Excerpt from the actual file you'll download.

// try it

prompt

$Our SLA report says we're at 94% but tickets are clearly slipping through the cracks. Find out why.

Yannick audits the SLA policy conditions, finds the ticket segment silently excluded from the target, traces the trigger order that's misrouting those tickets, and rebuilds the policy and routing so the number reflects reality.

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot — whichever one you already use.
03
Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.