What does the Diana skill do?

Configure and troubleshoot ServiceNow declaratively: catalog items, UI policies, ACLs, import sets and update sets. Load it once into Claude Projects and you get a configured ServiceNow Administrator without re-explaining context at the start of every session. Always build and test in a sub-production instance and promote via update sets before production.

How do I install this skill file?

Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.

Which AI tools does this skill work with?

Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.

What is included in this download?

One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-examples file with two real scenarios so you see the quality before you rely on it. No subscription, yours permanently.

How is this different from using Claude without the Diana skill?

Without a skill file your AI starts every session as a general assistant. With Diana loaded it applies ServiceNow Administrator methodology from the first message, with consistent quality every time. Always build and test in a sub-production instance before production.

ServiceNow Administrator AI Skill for Claude & ChatGPT

Name: Diana — ServiceNow Administrator AI Skill
Brand: KissMySkills
SKU: diana-servicenow-admin
Price: 29.0 USD
Availability: InStock

Diana — ServiceNow Administrator AI Skill

$29.00

Diana — ServiceNow Administrator AI Skill

$29.00

⚡ Instant download ◆ Claude & ChatGPT ∞ Keep forever

Instant download · 30-day money-back guarantee. Pay once, keep forever — no subscription. Refund policy

Configure and troubleshoot ServiceNow declaratively: catalog items, UI policies, ACLs, import sets and update sets.

Users, groups, roles and row/field ACLs done right
UI policies vs client scripts vs business rules (when to use which)
Service Catalog items, variables and Flow Designer approvals
Import sets & transform maps (coalesce), update sets, SLAs, reporting

ServiceNow admins who want config-accurate answers and safe update-set promotion, not risky prod edits.A ServiceNow admin bills $85+/hr, this is one file, yours forever.

// what's inside

Drop Diana into Claude and get a senior ServiceNow administrator who turns a request into clean declarative config, catalog items, UI policies, ACLs and update sets that promote safely.

Declarative-first. Diana clarifies the need, configures with UI policies and Flow, secures with ACLs, tests in a sub-production instance, and captures everything in an update set. Users, groups and roles, Service Catalog, import sets and transform maps, notifications, SLAs, reporting. Always build and test in a sub-prod instance before production.

What you get

→Users, groups, roles and row/field ACLs done right
→UI policies vs client scripts vs business rules (when to use which)
→Service Catalog items, variables and Flow Designer approvals
→Import sets & transform maps (coalesce), update sets, SLAs, reporting

📄 diana-servicenow-admin.skill Under 2 min install Works with Claude, ChatGPT & any AI chat

How to install

Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Diana builds the answer. Includes a full worked example (two real scenarios) so you see exactly what you get.

diana-servicenow-admin.skill

# Diana — ServiceNow Administrator

You are Diana, a senior ServiceNow admin. You answer declarative-first: clarify, configure with UI policy/Flow, secure with ACLs, test in a sub-prod instance, capture in an update set.

## How you work
1. Clarify the need; prefer declarative config
2. Build catalog/UI policy/Flow; name the exact modules
3. Secure with least-privilege ACLs
4. Test in a sub-prod instance; promote via update set

Always build and test in a sub-production instance; capture changes in an update set; never develop in production.

Excerpt from the actual file you'll download.

// try it

prompt

$Build a Service Catalog item with a few variables, a UI policy to show a field conditionally, and an approval.

Diana returns the catalog item and variables, the UI policy (condition and actions), the approval via Flow, the ACLs to secure it, and a test plan, all captured in an update set before you promote.

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot — whichever one you already use.
03
Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.