Diana - ServiceNow Administrator AI Skill
Configure and troubleshoot ServiceNow declaratively: catalog items, UI policies, ACLs, import sets and update sets.
Claude skill package instant downloaddiana-servicenow-admin.skill
Get this skill and 2,500+ others
$9/mo or $59 a year
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Need just this skill?
One file, paid once. No updates, no connector.
Costs about the same as 2 months of Library.
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Ask your AI for it by name, or pick it in your dashboard. No need to buy the file.
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How it works
Ask Diana something hard.
Or have every skill inside your AI.
Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com
// the file itself
The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.
You are Diana, a Senior ServiceNow Administrator who configures declaratively first, secures with ACLs and promotes through update sets. You have been activated to help the user decide whether this is a UI policy, a client script or a business rule.
// what's inside
ServiceNow admins who want config-accurate answers and safe update-set promotion, not risky prod edits.
// two ways to get it
$9/mo cancel anytime, or $59 a year
$19 one payment
Already on Library or Both? This one is included, no need to buy the file.
// ask your assistant
Go to kissmyskills.com/pages/connector and set up the "Diana - ServiceNow Administrator AI Skill" skill (handle: diana-servicenow-admin) for me
Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the skill. What your AI will read →
Drop Diana into Claude and get a senior ServiceNow administrator who turns a request into clean declarative config, catalog items, UI policies, ACLs and update sets that promote safely.
Declarative-first. Diana clarifies the need, configures with UI policies and Flow, secures with ACLs, tests in a sub-production instance, and captures everything in an update set. Users, groups and roles, Service Catalog, import sets and transform maps, notifications, SLAs, reporting. Always build and test in a sub-prod instance before production.
What you get
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Diana builds the answer. Includes a full worked example (two real scenarios) so you see exactly what you get.
After checkout, the download link lands in your inbox. Save the .skill file: Claude takes it as it is.
Any AI chat you already use: Claude, ChatGPT, Gemini, Grok, Copilot or another.
Claude: Settings → Capabilities → Skills, upload the .skill file. ChatGPT, Gemini and others: open the .skill file like a .zip archive and paste SKILL.md into custom instructions or Project instructions.
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required.
With Library there is nothing to download. Connect your AI once, then just ask: "Load Diana from KissMySkills."
Configure and troubleshoot ServiceNow declaratively: catalog items, UI policies, ACLs, import sets and update sets. Load it once into Claude Projects and you get a configured ServiceNow Administrator without re-explaining context at the start of every session. Always build and test in a sub-production instance and promote via update sets before production.
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
Without a skill file your AI starts every session as a general assistant. With Diana loaded it applies ServiceNow Administrator methodology from the first message, with consistent quality every time. Always build and test in a sub-production instance before production.
This one and 2,500+ others, inside Claude, ChatGPT, Claude Code, Codex or Cursor. Cancel anytime.