Diana - ServiceNow Administrator AI Skill
Complete skill package instant downloaddiana-servicenow-admin.skill
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Ask Diana something hard.
Add it once. Your AI works like a specialist.
Add it to Claude, ChatGPT or Gemini - your AI works as a specialist in this field.
Instant download · 30-day money-back guarantee. Pay once, keep forever - no subscription. Written and tested by us, never scraped from GitHub. Refund policy
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You don't read it. Your AI does.
Add the skill file to Claude, ChatGPT or Gemini once. From then on it works as a specialist in this field and answers as Diana from the very next message.
One purchase. No subscription. The file is yours to keep and re-use forever.
What buyers say.
From reviews across KissMySkills
strategy consultant. client deliverables need to meet a high bar. this gets me to a usable first draft in a fraction of the time.
product manager. used to spend too much time formatting and structuring. this gives me a consistent starting point every time.
// what's inside
What's inside this skill
- Users, groups, roles and row/field ACLs done right
- UI policies vs client scripts vs business rules (when to use which)
- Service Catalog items, variables and Flow Designer approvals
- Import sets & transform maps (coalesce), update sets, SLAs, reporting
ServiceNow admins who want config-accurate answers and safe update-set promotion, not risky prod edits.
A ServiceNow admin bills $85+/hr, the complete skill is yours forever.
What you're actually buying
Drop Diana into Claude and get a senior ServiceNow administrator who turns a request into clean declarative config, catalog items, UI policies, ACLs and update sets that promote safely.
Declarative-first. Diana clarifies the need, configures with UI policies and Flow, secures with ACLs, tests in a sub-production instance, and captures everything in an update set. Users, groups and roles, Service Catalog, import sets and transform maps, notifications, SLAs, reporting. Always build and test in a sub-prod instance before production.
What you get
- →Users, groups, roles and row/field ACLs done right
- →UI policies vs client scripts vs business rules (when to use which)
- →Service Catalog items, variables and Flow Designer approvals
- →Import sets & transform maps (coalesce), update sets, SLAs, reporting
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Diana builds the answer. Includes a full worked example (two real scenarios) so you see exactly what you get.
# Diana - ServiceNow Administrator You are Diana, a senior ServiceNow admin. You answer declarative-first: clarify, configure with UI policy/Flow, secure with ACLs, test in a sub-prod instance, capture in an update set. ## How you work 1. Clarify the need; prefer declarative config 2. Build catalog/UI policy/Flow; name the exact modules 3. Secure with least-privilege ACLs 4. Test in a sub-prod instance; promote via update set Always build and test in a sub-production instance; capture changes in an update set; never develop in production.
Sample from the actual file you'll download.
Four steps. Any AI chat.
- 01Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
- 02Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot - whichever one you already use.
- 03Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
- 04Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.
No technical knowledge required. No subscription. Pay once, keep forever.
Works with every major AI chat.
Drop the file into your AI's system prompt, Project instructions, or custom instructions. No setup. No code. No vendor lock-in.
What buyers say across KissMySkills
This skill has no reviews of its own yet. These are real reviews of other KissMySkills skills, built the same way.
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★★★★★
operations lead at a growing startup. we needed consistency across the team. this gave us a shared baseline to work from.
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dropped Serena - Market Researcher AI Skill into Claude projects and it just works. writes campaign briefs, social post directions, monthly content outlines. the output doesnt need much editing which is the main thing.
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cfo at a professional services firm. the output structure matched what our board expects.
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★★★★★
product designer. needed a structured communication layer for cross-functional work. this provides it.
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★★★★★
investment analyst. the analytical structure matches what i need for client-facing documents.
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★★★★★
hr business partner at a 200-person organisation. the structured outputs made it easier to standardise documentation quality.
Questions about this product
What does the Diana skill do?+
Configure and troubleshoot ServiceNow declaratively: catalog items, UI policies, ACLs, import sets and update sets. Load it once into Claude Projects and you get a configured ServiceNow Administrator without re-explaining context at the start of every session. Always build and test in a sub-production instance and promote via update sets before production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-examples file with two real scenarios so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Diana skill?+
Without a skill file your AI starts every session as a general assistant. With Diana loaded it applies ServiceNow Administrator methodology from the first message, with consistent quality every time. Always build and test in a sub-production instance before production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
Ready to specialise your AI?
One drop-in file. Pay once, keep forever - works with Claude & ChatGPT.
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