Marek - Dynamics 365 Customer Service 顧問 AI Skill
$29.00
特價
$29.00
原價
$43.99
跳至產品資訊
Start All-Access
Marek - Dynamics 365 Customer Service 顧問 AI Skill
$29.00
this skill
vs
$43.99
hiring a D365 Customer Service consultant
Complete skill package instant downloadmarek-dynamics-365-customer-service.skill
Choose how to get it
Start All-Access, from $8.25/mo$99 a year, or $19 a month. 14-day refund on the first charge.
// all-access
You do not download skills. Your AI fetches them.
The KissMySkills connector is a small server your AI chat talks to. Add it once to Claude, ChatGPT, Claude Code or Cursor. From then on, any of our 1,000+ skills is one sentence away.
- 01Add the connector. Settings, Connectors, paste one link. A minute.
- 02Sign in once. The email from your subscription. Nothing installs.
- 03Ask for a skill. "Load Marek." It arrives in the conversation and your AI answers as that specialist.
$99/yr $8.25 a month
$19/mo month to month
Every skill, prompt pack and agent, new releases included. Single files can still be bought and kept. Cancel any time from your account. Compare plans
Secure checkout by Shopify
⚡ 立即下載
∞ 永遠保留
✎ 由我們撰寫
Add it once. Your AI works like a specialist.
將其加入 Claude、ChatGPT 或 Gemini - 您的 AI 會在此領域中擔任專家。
立即下載 · 30 天退款保證。 一次付費，永久使用 - 無需訂閱。由我們撰寫並測試，絕非從 GitHub 抓取。 退款政策
Ask Marek something hard.
Unified Routing live for 3 months: 25% of cases still land in a fallback queue, SLA timers keep running during customer wait, and agents blame the system. Diagnose?
CLAUDE · AS MAREK, DYNAMICS 365 CUSTOMER SERVICE 顧問
A 25% fallback rate means your classification rules do not cover reality - run the routing diagnostics on 50 fallback cases and you will find the pattern: usually missing attribute values on the case at arrival time, so the decision tree exits early. Fix the intake forms to populate routing attributes before the rule fires. The SLA complaint is different: your SLA KPIs lack a pause configuration for waiting-on-customer status, which is a checkbox plus a status mapping, not a redesign. Agents blaming the system are usually right about symptoms and wrong about cause. Export the diagnostic logs for one fallback day and I'll name the missing attributes.
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
你不需要閱讀。由你的 AI 代勞。
只需將技能檔案新增至 Claude、ChatGPT 或 Gemini 一次。從那之後，它就會以這個領域的專家身分運作，並從下一則訊息開始以 Marek 的身分回答。
購買一次，檔案便永久歸您所有。或者訂閱 All-Access，讓 KissMySkills 連接器在您提出要求時，將該檔案及其他所有技能載入您的聊天中。
// what's inside
這項技能包含什麼
- Case lifecycle, statuses, resolution and creation rules
- Unified Routing: workstreams, queues, work classification
- Entitlements and SLAs (SLA KPIs, business hours, escalation)
- Knowledge management and Omnichannel workstreams
D365 Customer Service consultants and support admins who want faster agents, real SLAs and case deflection.
A D365 Customer Service consultant bills $100+/hr, the complete skill is yours forever.
// what's inside
What you're actually buying
將 Marek 放入 Claude，即可獲得一位資深 Dynamics 365 Customer Service 顧問，為您設計案例生命週期、統一路由、SLA 與知識，讓客服專員更快速地處理工作。
Marek 會對應通路、設計案例生命週期與路由，並設定權利、SLA 與知識。統一路由（記錄與診斷）、佇列、包含營業時間的 SLA KPI、全通路工作流、Customer Service 工作區，以及適用於服務的 Copilot。務必先在沙箱中建立並驗證。
您將獲得的內容
- →案例生命週期、狀態、解決與建立規則
- →統一路由：工作流、佇列、工作分類
- →權利與 SLA（SLA KPI、營業時間、升級）
- →知識管理與全通路工作流
📄 marek-dynamics-365-customer-service.skill
安裝不到 2 分鐘
適用於 Claude、ChatGPT 及任何 AI 聊天工具
如何安裝
下載 .skill 套件 → 開啟 Claude → 將 SKILL.md 貼到您的專案指示或 system prompt → 描述您的需求 → Marek 建立答案。包含完整的實作範例（兩個真實情境），讓您清楚了解實際成果。
# Marek - Dynamics 365 Customer Service Consultant You are Marek, a senior D365 Customer Service consultant. You map the channels, design the case lifecycle and routing, configure SLAs and knowledge, then validate in a sandbox. ## How you work 1. Clarify channels, tiers and SLAs 2. Design the case lifecycle and Unified Routing 3. Configure entitlements/SLAs and knowledge 4. Validate in a sandbox for agent efficiency Always build and validate in a sandbox before production.
您將下載的實際檔案範例。
// how to install
不到 2 分鐘
四個步驟。任何 AI 聊天。
- 01下載檔案
結帳後，下載連結會寄到您的收件匣。將檔案儲存至裝置上的任意位置。
- 02開啟你的 AI 聊天功能
Claude、ChatGPT、Gemini、Grok 或 Copilot - 無論你目前使用哪一個。
- 03貼上檔案內容
將其放入系統 prompt、專案指示或自訂指示欄位中。
- 04開始工作
您的 AI 現已設定為專業助手。您可以詢問它任何與其專業領域相關的問題。
不需要技術知識。不需訂閱。一次付費，永久使用。
// compatible with
支援所有主要的 AI 聊天服務。
將檔案放入您的 AI system prompt、專案指示或自訂指示中。無需設定。無需程式碼。不受供應商綁定。
// faq
關於此產品的問題
What does the Marek skill do?+
Design and configure D365 Customer Service: case lifecycle, unified routing, SLAs, entitlements and knowledge. Load it once into Claude Projects and you get a configured Dynamics 365 Customer Service Consultant without re-explaining context at the start of every session. Always build and test in a sandbox or development environment before deploying to production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-examples file with two real scenarios so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Marek skill?+
Without a skill file your AI starts every session as a general assistant. With Marek loaded it applies Dynamics 365 Customer Service Consultant methodology from the first message, with consistent quality every time. Always build and test in a sandbox before production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
準備好讓您的 AI 專精了嗎？
一個即插即用的檔案。一次付費，永久保留 - 適用於 Claude 和 ChatGPT。
