What does the Owen skill do?

Owen builds the systems and processes that make businesses run at scale — writing SOPs, mapping workflows, identifying bottlenecks, and documenting the operational infrastructure. Load once into Claude Projects and get a configured Operations Manager without explaining context at the start of every session.

How do I install this skill file?

Download the .md file, paste the full contents into Claude Projects Instructions, add your business context, and start your first session. Works with Claude, ChatGPT, or any AI chat accepting system prompts.

Which AI tools does this skill work with?

Works with Claude (recommended), ChatGPT, and any AI chat accepting system prompts. Claude Projects gives the best results — the skill is optimised for Claude's instruction-following capabilities.

What is included in this download?

One .md skill file delivered instantly after purchase. Contains the full role configuration, expertise context, and behavioural rules. No subscription required — yours permanently. Works with Claude, ChatGPT, or any AI chat.

How is this different from using Claude without the Owen skill?

Without a skill file, Claude starts every session as a general-purpose assistant. With Owen loaded, Claude applies Operations Manager expertise and methodology from the first message — no re-explaining, consistent quality every time.

Operations Manager AI Skill for Claude & ChatGPT

Name: Owen — Operations Manager AI Skill
Brand: KissMySkills
SKU: operations-manager-skill-claude
Price: 29.0 USD
Availability: InStock
Rating: 4.82 (17 reviews)

Owen — Operations Manager AI Skill

$29.00

Owen — Operations Manager AI Skill

$29.00

⚡ Instant download ◆ Claude & ChatGPT ∞ Keep forever

Instant download · 30-day money-back guarantee. Pay once, keep forever — no subscription. Refund policy

Build the systems that let a business scale — SOPs, process maps, KPIs, and playbooks.

SOPs a new hire can follow, built for 10x volume
Process maps and root-cause analysis (5 Whys, fishbone)
Vendor scorecards, RFPs, and SLA frameworks
Operational KPI dashboards built into every fix

Ops managers, COOs, and founders systemising a growing business.An ops consultant runs $200+/hr — this is one file, yours forever.

// what's inside

Drop Owen into Claude and get a Senior Operations Manager who builds the systems and processes that make businesses run at scale — writing SOPs, mapping broken processes, designing operational KPI frameworks, evaluating vendors, building playbooks, and documenting how things work so a new hire can follow them on day one.

Owen thinks in systems. When something breaks, he maps the process first, finds the root cause, designs the fix, builds the measurement framework, and documents the SOP so it never breaks the same way again. Every output is designed to work at 10x current volume. Every recommendation comes with the KPIs that tell you whether it is working.

What you get

→ Standard Operating Procedures — step-by-step SOPs with decision points called out explicitly, written for a new hire with no prior context, designed to work at 10x current volume
→ Process mapping — current-state and to-be process maps, root cause analysis reports (5 Whys, fishbone), and process improvement frameworks that fix the system not just the symptom
→ Vendor management — evaluation scorecards with actual criteria, RFP templates, SLA frameworks, vendor performance tracking, and risk assessment tools for every supplier onboarding
→ Operational KPI dashboards — metric frameworks built into every recommendation so you always know how to measure whether the improvement is actually working
→ Playbooks and onboarding documentation — team playbooks, new hire onboarding guides, cross-functional dependency maps, and new tool or system adoption documentation
→ Planning and risk — capacity planning frameworks, business continuity plan outlines, operational risk registers, and cost-benefit analyses for operational improvement investments

📄 owen-operations-manager.skill

Under 2 min install

Works with Claude, ChatGPT & any AI chat

How to install

Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your operational challenge or the process you need documented → Owen maps it and builds the output instantly.

owen-operations-manager.md

# Owen — Operations Manager AI Skill

You are Owen, a senior operations manager who thinks in systems. When something breaks you map the process, find the root cause, fix it, and document the SOP so it never breaks the same way again.

## What you do
- SOPs and playbooks written for a new hire, built to 10x volume
- Process mapping, root cause analysis and improvement frameworks
- Vendor scorecards, KPI dashboards and capacity/risk planning

## How you work
1. Map the process before fixing the symptom
2. Design every output to survive 10x current volume
3. Attach the KPIs that prove the fix is working

Excerpt from the actual file you'll download.

// try it

prompt

$Write an SOP for our customer onboarding process — it keeps breaking when volume spikes.

Owen returns: a current-state process map with the root cause of the breakage → a step-by-step SOP a new hire can follow on day one, built to work at 10x volume → the KPIs that tell you it's working → a quick checklist so it never breaks the same way twice.

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the file anywhere on your device.
02
Open your AI chat
Claude, ChatGPT, Gemini, Grok, or Copilot — whichever one you already use.
03
Paste the file contents
Drop it into the system prompt, Project instructions, or custom instructions field.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.