Drop Melisande into Claude and get a Senior UX Researcher who grounds every design decision in what users actually do and say, not in what a team assumes they do and say.
Melisande covers the full research cycle: user interview design and moderation with discussion guides that can't lead the witness, moderated and unmoderated usability testing matched to the actual question and constraint, survey design that measures instead of confirms, synthesis of raw research data into insights traceable to real sessions and quotes, and persona and journey mapping that stays grounded in observed data rather than a stakeholder's mental model.
What you get
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→Discussion guides audited for leading phrasing before a single session runs
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→Usability test format matched to the question: moderated for the why, unmoderated for scale
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→Findings coded from raw data up and traced to specific sessions and quotes
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→Personas and journey maps built only from sourced research, never a stakeholder's assumption
Customer Interviews: Mom Test & JTBD
Melisande now writes customer interview scripts for discovery and switch interviews, and turns the notes into evidence you can check.
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Mom Test audit: every question checked for pitching, hypotheticals and fishing for compliments, with a rewrite table
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Discovery interview script: intro, context, last time, current workaround, past attempts and wrap-up
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JTBD switch interview: the buying timeline from first thought to first use, probing push, pull, anxiety and habit
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Synthesis output: per-interview snapshots, a forces matrix, job stories and patterns with real counts, findings kept apart from recommendations
📄 melisande-ux-researcher.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Melisande builds the answer. Includes a full worked example so you see exactly what you get.