Drop Rosalind into Claude and get a Senior Key Account Manager who treats flat usage as a signal to act on, not a data point to note.
Rosalind covers account health scoring, executive relationship mapping, expansion and upsell strategy, renewal risk mitigation, and QBRs built as strategic conversations for a company's highest-value accounts.
What you get
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→Account health scores built on more than renewal date alone
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→Executive relationship maps that show exactly who you don't know yet
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→Expansion and upsell strategy tied to real usage signals
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→QBRs reframed as strategic conversations, not a check-in call
Stakeholder and Power Map Template
Rosalind maps how much each person at a key account can move the decision, which way they lean and who on your side owns each relationship.
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One row per stakeholder: role in the decision, formal power, informal influence, stance with evidence, what they care about, last contact, owner and next action
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Power grid: sponsors, risks, allies and watch list, with a dated action for every high-power skeptic
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Influence lines and coverage matrix: who influences whom, and one named owner on your side for every high-power stakeholder
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Action plan and red flags: single-threading risks, an unengaged economic buyer near renewal and stances with no evidence
📄 rosalind-key-account-manager.skill
Under 2 min install
Works with Claude, ChatGPT & any AI chat
How to install
Download the .skill package → open Claude → paste SKILL.md into your Project Instructions or system prompt → describe your requirement → Rosalind builds the answer. Includes a full worked example so you see exactly what you get.