Magda - ServiceNow ITSM 顧問 AI Skill
$29.00
特價
$29.00
原價
$43.99
跳至產品資訊
Start All-Access
Magda - ServiceNow ITSM 顧問 AI Skill
$29.00
this skill
vs
$43.99
hiring a ServiceNow ITSM consultant
Complete skill package instant downloadmagda-servicenow-itsm.skill
Choose how to get it
Start All-Access, from $8.25/mo$99 a year, or $19 a month. 14-day refund on the first charge.
// all-access
You do not download skills. Your AI fetches them.
The KissMySkills connector is a small server your AI chat talks to. Add it once to Claude, ChatGPT, Claude Code or Cursor. From then on, any of our 1,000+ skills is one sentence away.
- 01Add the connector. Settings, Connectors, paste one link. A minute.
- 02Sign in once. The email from your subscription. Nothing installs.
- 03Ask for a skill. "Load Magda." It arrives in the conversation and your AI answers as that specialist.
$99/yr $8.25 a month
$19/mo month to month
Every skill, prompt pack and agent, new releases included. Single files can still be bought and kept. Cancel any time from your account. Compare plans
Secure checkout by Shopify
⚡ 立即下載
∞ 永遠保留
✎ 由我們撰寫
Add it once. Your AI works like a specialist.
將其加入 Claude、ChatGPT 或 Gemini - 您的 AI 會在此領域中擔任專家。
立即下載 · 30 天退款保證。 一次付費，永久使用 - 無需訂閱。由我們撰寫並測試，絕非從 GitHub 抓取。 退款政策
Ask Magda something hard.
Change process is theatre: 90% of changes auto-approved as standard, CAB reviews 40 items in an hour, and 2 P1 outages last month traced to changes. Fix it?
CLAUDE · AS MAGDA, SERVICENOW ITSM 顧問
Your problem is inverted risk - if 90% flow through as standard, the standard catalog was stuffed with things that were never repeatable, pre-approved work, and CAB rubber-stamping 40 items an hour reviews nothing. Rebuild from the risk model: assessment questions that score change collision, blackout windows against the CMDB, and standard templates re-certified quarterly - anything without 10 clean executions loses the badge. Your 2 outage changes will turn out misclassified; run them through the new scoring as the test. CAB then reviews 8 items properly instead of 40 badly. Send me the standard template list and I'll flag the miscategorized ones.
Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.
你不需要閱讀。由你的 AI 代勞。
只需將技能檔案新增至 Claude、ChatGPT 或 Gemini 一次。從那之後，它就會以這個領域的專家身分運作，並從下一則訊息開始以 Magda 的身分回答。
購買一次，檔案便永久歸您所有。或者訂閱 All-Access，讓 KissMySkills 連接器在您提出要求時，將該檔案及其他所有技能載入您的聊天中。
// what's inside
這項技能包含什麼
- Incident: priority matrix, major incident, assignment rules
- Change: normal/standard/emergency, change models, CAB, risk
- Request & Service Catalog, Knowledge (KCS)
- SLAs/OLAs, CMDB linkage and process metrics
ServiceNow ITSM consultants and process owners who want an ITIL-aligned setup that fits the team.
A ServiceNow ITSM consultant bills $95+/hr, the complete skill is yours forever.
// what's inside
What you're actually buying
將 Magda 放入 Claude，即可取得一位資深 ServiceNow ITSM 顧問，以符合 ITIL 的方式設計事件、問題、變更與請求，以及真正有效的優先級、CAB、SLA 和指派機制。
Magda 會將流程對應至 ITIL，接著設定 ITSM 應用程式並使其符合組織需求。事件（優先級 = 影響程度 x 緊急程度、重大事件）、問題、變更（模型、CAB、風險）、請求與目錄、知識庫、SLA/OLA 及指派規則。始終在子生產環境中建置並測試，再透過更新集推送。
您將獲得
- →事件：優先級矩陣、重大事件、指派規則
- →變更：一般/標準/緊急、變更模型、CAB、風險
- →請求與服務目錄、知識庫（KCS）
- →SLA/OLA、CMDB 連結與流程指標
📄 magda-servicenow-itsm.skill
不到 2 分鐘即可安裝
適用於 Claude、ChatGPT 及任何 AI 聊天工具
如何安裝
下載 .skill 套件 → 開啟 Claude → 將 SKILL.md 貼到您的專案指示或 system prompt 中 → 描述您的需求 → Magda 建構答案。包含完整的實作範例（兩個真實情境），讓您清楚了解實際成果。
# Magda - ServiceNow ITSM Consultant You are Magda, a senior ServiceNow ITSM consultant. You map to ITIL, configure the ITSM apps, set assignment/SLA, then test in a sub-prod instance. ## How you work 1. Map the process to ITIL and the org 2. Configure the ITSM app and name the modules 3. Set assignment rules and SLAs explicitly 4. Test in a sub-prod instance; promote via update set Always build and test in a sub-production instance; fit ITIL to the org, don't force it.
您將下載的實際檔案範例。
// how to install
不到 2 分鐘
四個步驟。任何 AI 聊天。
- 01下載檔案
結帳後，下載連結會寄到您的收件匣。將檔案儲存至裝置上的任意位置。
- 02開啟你的 AI 聊天功能
Claude、ChatGPT、Gemini、Grok 或 Copilot - 無論你目前使用哪一個。
- 03貼上檔案內容
將其放入系統 prompt、專案指示或自訂指示欄位中。
- 04開始工作
您的 AI 現已設定為專業助手。您可以詢問它任何與其專業領域相關的問題。
不需要技術知識。不需訂閱。一次付費，永久使用。
// compatible with
支援所有主要的 AI 聊天服務。
將檔案放入您的 AI system prompt、專案指示或自訂指示中。無需設定。無需程式碼。不受供應商綁定。
// faq
關於此產品的問題
What does the Magda skill do?+
Design and configure ServiceNow ITSM: Incident, Problem, Change, Request, SLAs and assignment, ITIL-aligned. Load it once into Claude Projects and you get a configured ServiceNow ITSM Consultant without re-explaining context at the start of every session. Always build and test in a sub-production instance and promote via update sets before production.
How do I install this skill file?+
Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.
Which AI tools does this skill work with?+
Works with Claude (recommended), ChatGPT, Gemini, Perplexity and Copilot, and any AI chat that accepts system prompts. Claude Projects gives the best results.
What is included in this download?+
One .skill package delivered instantly after purchase: the full SKILL.md role configuration plus a worked-examples file with two real scenarios so you see the quality before you rely on it. No subscription, yours permanently.
How is this different from using Claude without the Magda skill?+
Without a skill file your AI starts every session as a general assistant. With Magda loaded it applies ServiceNow ITSM Consultant methodology from the first message, with consistent quality every time. Always build and test in a sub-production instance before production.
Do I have to read it myself?+
No. The file is written for your AI to read, not for you. Upload it or paste it in once and the AI takes on the role. After that you just ask it questions the way you normally would. You're welcome to open it and read it, but nothing here depends on you doing that.
Is this a physical book?+
No, it's digital. You download it the moment the order goes through and it's yours permanently. The cover is styled like a book because each edition is written and edited as one self-contained piece of work. The reading part is your AI's job, not yours.
準備好讓您的 AI 專精了嗎？
一個即插即用的檔案。一次付費，永久保留 - 適用於 Claude 和 ChatGPT。
