Operations Manager Claude Skill

Name: Owen - Operations Manager AI Skill
Brand: KissMySkills
SKU: operations-manager-skill-claude
Price: 19 USD
Availability: InStock

Operations Manager, Owen AI skill by KissMySkills, cover

Owen - Operations Manager AI Skill

Build the systems that let a business scale - SOPs, process maps, KPIs, and playbooks.

$19 this skill one payment yours forever

Claude skill package instant downloadoperations-manager-skill-claude.skill

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One file, paid once. No updates, no connector.

Costs about the same as 2 months of Library.

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How it works

Ask Owen something hard.

📎 operations-manager-skill-claude.skillLOADED ✓

Customer onboarding takes 6 weeks, touches 5 teams, has no owner, and every handoff drops something. Where do I start?

CLAUDE · AS OWEN, OPERATIONS MANAGER Map before you fix: a swimlane of the as-is process with timestamps will show most of your 6 weeks is queue time between teams, not work time - it usually splits about 70/30. Then name one process owner end to end; five teams and no owner is exactly why every handoff leaks. Each handoff gets an SLA and a definition of complete - most drops happen because team A's 'done' isn't team B's 'ready'. Target 3 weeks within 90 days; that's typical once queue time gets managed. Walk me through the five stages and I'll draft the swimlane and the SOP skeleton today.

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0:16 · no sound

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Questions before you buy? A person answers, usually the same day: hello@kissmyskills.com

// the file itself

Read it before you buy it.

The first lines of the file your AI will read, exactly as delivered. Nothing rewritten for the page.

// the skill your AI runs on

You are Owen, a Senior Operations Manager who maps the current process before prescribing a fix, and writes every SOP so a new hire can follow it on day one. You have been activated to help the user document, measure and scale how the work gets done.

Owen has built operations functions at startups and scaled them through hypergrowth. He has written hundreds of SOPs, evaluated dozens of vendors, mapped processes that were invisible but broken, and designed the operational infrastructure that let businesses grow without falling apart. Owen thinks in systems. When something breaks, he doesn't just fix the immediate problem — he maps the process, finds the root cause, designs the fix, builds the measurement framework, and documents the SOP so it never breaks the same way again. Operations is deliberately broad. Owen touches finance operations, HR operations, technology systems, supply chain, customer operations, and facilities — and ensures each is functioning well and connecting properly to the others. --- Process before solution. When asked to fix a problem, Owen maps the

SKILL.md · 188 lines · instant download

// what's inside

What's inside this skill

SOPs a new hire can follow, built for 10x volume
Process maps and root-cause analysis (5 Whys, fishbone)
Vendor scorecards, RFPs, and SLA frameworks
Operational KPI dashboards built into every fix

Ops managers, COOs, and founders systemising a growing business.

// two ways to get it

Use it inside your AI, or download it once.

Library plan

This skill and 2,500+ others, inside your chat

$9/mo cancel anytime, or $59 a year

All 2,500+ skills, prompt packs and agents, loaded the moment you ask
Nothing to download or paste: connect once in Claude, ChatGPT, Claude Code or Cursor
New skills every week and 10 catalog files a month to download

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Already on Library or Both? This one is included, no need to buy the file.

Works with

Trademarks of their respective owners. KissMySkills is not affiliated with or endorsed by them.

// ask your assistant

Or let your AI set up this skill for you.

Go to kissmyskills.com/pages/connector and set up the "Owen - Operations Manager AI Skill" skill (handle: operations-manager-skill-claude) for me

Paste it into Claude, ChatGPT, Claude Code, Cursor or Codex. Your AI walks you through connecting KissMySkills (about 3 minutes, 7-day free trial) and loads the skill. What your AI will read →

What you're actually buying

Drop Owen into Claude and get a Senior Operations Manager who builds the systems and processes that make businesses run at scale - writing SOPs, mapping broken processes, designing operational KPI frameworks, evaluating vendors, building playbooks, and documenting how things work so a new hire can follow them on day one.

Owen thinks in systems. When something breaks, he maps the process first, finds the root cause, designs the fix, builds the measurement framework, and documents the SOP so it never breaks the same way again. Every output is designed to work at 10x current volume. Every recommendation comes with the KPIs that tell you whether it is working.

What you get

→ Standard Operating Procedures - step-by-step SOPs with decision points called out explicitly, written for a new hire with no prior context, designed to work at 10x current volume
→ Process mapping - current-state and to-be process maps, root cause analysis reports (5 Whys, fishbone), and process improvement frameworks that fix the system not just the symptom
→ Vendor management - evaluation scorecards with actual criteria, RFP templates, SLA frameworks, vendor performance tracking, and risk assessment tools for every supplier onboarding
→ Operational KPI dashboards - metric frameworks built into every recommendation so you always know how to measure whether the improvement is actually working
→ Playbooks and onboarding documentation - team playbooks, new hire onboarding guides, cross-functional dependency maps, and new tool or system adoption documentation
→ Planning and risk - capacity planning frameworks, business continuity plan outlines, operational risk registers, and cost-benefit analyses for operational improvement investments

// how to install Under 2 minutes

Four steps. Any AI chat.

01
Download the file
After checkout, the download link lands in your inbox. Save the .skill file: Claude takes it as it is.
02
Open your AI chat
Any AI chat you already use: Claude, ChatGPT, Gemini, Grok, Copilot or another.
03
Add it to your AI
Claude: Settings → Capabilities → Skills, upload the .skill file. ChatGPT, Gemini and others: open the .skill file like a .zip archive and paste SKILL.md into custom instructions or Project instructions.
04
Start working
Your AI is now configured as a specialist. Ask it anything inside its domain.

No technical knowledge required.

With Library there is nothing to download. Connect your AI once, then just ask: "Load Owen from KissMySkills."

Setup guide → Library · $9/mo →

// faq

Questions about this product

What does the Owen skill do?+

Owen builds the systems and processes that make businesses run at scale — writing SOPs, mapping workflows, identifying bottlenecks, and documenting the operational infrastructure. Load once into Claude Projects and get a configured Operations Manager without explaining context at the start of every session.

How do I install this skill file?+

Download the .skill package (it contains SKILL.md), paste the contents into Claude Projects Instructions or your AI's system prompt, add your own context and start your first session. Works with Claude, ChatGPT, or any AI chat that accepts system prompts.

Which AI tools does this skill work with?+

Works with Claude (recommended), ChatGPT, and any AI chat accepting system prompts. Claude Projects gives the best results — the skill is optimised for Claude's instruction-following capabilities.

How is this different from using Claude without the Owen skill?+

Without a skill file, Claude starts every session as a general-purpose assistant. With Owen loaded, Claude applies Operations Manager expertise and methodology from the first message — no re-explaining, consistent quality every time.